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Problem With Renewing APS Membership

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Pillar Of The Community

United States
507 Posts
Posted 11/11/2018   6:09 pm  Show Profile Bookmark this topic Add dkabq8 to your friends list Get a Link to this Message
When I try to renew my APS membership, I get stuck in a loop with the message: "Redirect to Classic Site"

Here is the offending link:
https://stamps.org/classic.html?url...Regular.aspx

Is it just me, or has anyone else had the same problem?
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Pillar Of The Community
United States
2715 Posts
Posted 11/11/2018   6:35 pm  Show Profile Bookmark this reply Add PostmasterGS to your friends list  Get a Link to this Reply
Same problem here.
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Presenting the GermanStamps.net Collection - Germany, Colonies, & Occupied Territories, 1872-1945
Valued Member
United States
20 Posts
Posted 11/11/2018   7:02 pm  Show Profile Bookmark this reply Add Geoffrey Meyer to your friends list  Get a Link to this Reply
I renewed yesterday on the site, and ordered some stamps from the Stamp Store with no issues. I just checked, and had no issue on the site (Chrome browser)

Geoff
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Valued Member
United States
240 Posts
Posted 11/11/2018   9:04 pm  Show Profile Bookmark this reply Add ScottEnglish to your friends list  Get a Link to this Reply
Sounds like the issue is the cache in the browser. Please try the following steps:

1. Open your browser and type in the address https://stamps.org
2. After the page loads, press the CTRL key and the F5 key at the same time. This will erase what your computer has stored for that web address and reload the page.
3. Open a new window in your browser and type in the address https://classic.stamps.org
4. After the page loads, press the CTRL key and the F5 key at the same time. This will erase what your computer has stored for the classic APS web site and reload the page.
5. Close the window with https://classic.stamps.org open.
6. In the window with https://stamps.org open, click LOGIN near the top right corner of the window.
7. In the window that opens, enter your email and password, then click LOGIN.
8. If your login is successful, you will now see the MyAPS link in the top menu of the page.
9. Click once on MyAPS to access your member profile.

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Pillar Of The Community
United States
507 Posts
Posted 11/12/2018   07:11 am  Show Profile Bookmark this reply Add dkabq8 to your friends list  Get a Link to this Reply
Indeed it was a cache issue. Dues paid.
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11372 Posts
Posted 11/12/2018   07:21 am  Show Profile Check 51studebaker's eBay Listings Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply

Quote:
4. After the page loads, press the CTRL key and the F5 key at the same time. This will erase what your computer has stored for the classic APS web site and reload the page.


This is a bit misleading, CTRL key and the F5 key clears the cache only for a single page.

Additional other operating systems use different keystrokes
(Mac/Apple: Apple + R or command + R and Linux: F5).
Don
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Valued Member
United States
240 Posts
Posted 11/12/2018   09:33 am  Show Profile Bookmark this reply Add ScottEnglish to your friends list  Get a Link to this Reply
The instructions do as they promised. How is that misleading at all?
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Posted 11/12/2018   09:45 am  Show Profile Check 51studebaker's eBay Listings Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply

Quote:
This will erase what your computer has stored for the classic APS web site and reload the page.


CTRL key and the F5 key clears the cache only for a single page, not the entire site.
Don
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Valued Member
United States
240 Posts
Posted 11/12/2018   10:18 am  Show Profile Bookmark this reply Add ScottEnglish to your friends list  Get a Link to this Reply
I'll restate my point. The instructions do as they promised.

It's one thing to state what you believe might clarify in your mind and maybe someone else's, but the instructions are not misleading.


Quote:
Indeed it was a cache issue. Dues paid.


Glad everything worked out. Thank you for supporting the APS!
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Posted 11/12/2018   10:36 am  Show Profile Check 51studebaker's eBay Listings Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
Scott,
That is a bunch of crap, I was trying to help clarify a statement that I found a BIT misleading. This is what I get for trying to help. Bad timing on your part, I has just emailed Judy yesterday about renewing my dues. Thanks for helping me make up my mind to not bother trying to support the APS.
Don
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Valued Member
United States
240 Posts
Posted 11/12/2018   12:03 pm  Show Profile Bookmark this reply Add ScottEnglish to your friends list  Get a Link to this Reply
Thanks Don - the solution works - so I thought I'd post it here. Please accept my apologies if that put you off.

Anyone who has questions can certainly contact us directly.
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Edited by ScottEnglish - 11/12/2018 12:04 pm
Pillar Of The Community
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3743 Posts
Posted 11/12/2018   12:06 pm  Show Profile Bookmark this reply Add angore to your friends list  Get a Link to this Reply
I did not have any issues today paying the dues...will be 48 yrs.
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Al
Edited by angore - 11/12/2018 12:06 pm
Valued Member
United States
240 Posts
Posted 11/12/2018   12:50 pm  Show Profile Bookmark this reply Add ScottEnglish to your friends list  Get a Link to this Reply

Quote:
I did not have any issues today paying the dues...will be 48 yrs.


I think of your comments often as we move ahead with the website project. Thanks for your support!
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Pillar Of The Community
United States
532 Posts
Posted 11/12/2018   8:13 pm  Show Profile Bookmark this reply Add 91stang to your friends list  Get a Link to this Reply
I have noticed that the page does tend to 'loop' a bit- Thanks for the pointer DON, CTRL AND F5-

Lee
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Pillar Of The Community
United States
1565 Posts
Posted 11/13/2018   11:04 am  Show Profile Bookmark this reply Add Climber Steve to your friends list  Get a Link to this Reply
Don: I'm disappointed in your response, from yesterday, 10:36 AM. I've served almost continuously on non-profit boards of directors since 1974; some with staff and some without. I'm on 2 such boards right now, including that of a local foundation. No one expects an executive director to know everything that goes on among subordinate staff, such as your e-mail exchange.

Several years ago, when I turned 65, APS generously gave me an unexpected gift of life membership, meaning no more dues (joined in Feb., 1974). I "cover that" with contributions twice a year; for Mighty Buck and year end.

I hope you'll reconsider your support of APS. If not, I'll add $45 to my year-end contribution next month to offset your dropout.
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Pillar Of The Community
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3743 Posts
Posted 11/13/2018   11:12 am  Show Profile Bookmark this reply Add angore to your friends list  Get a Link to this Reply
Life membership is granted for people who joined before 1971(?) who met age (65) and years as a member when they ended the general benefit. Those eligible can pay up to attain life membership (dues times years to 65). I would prefer if the just changed your number to LMXXXXXX where XXXXXX is your original number.
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Al
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