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Pillar Of The Community
United States
2008 Posts
Posted 02/17/2019   2:44 pm  Show Profile Check Stamps1962's eBay Listings Bookmark this topic Add Stamps1962 to your friends list Get a Link to this Message
What happened? I have not been able to log in to the APSs website using my saved ID and password for two months. I try to do a reset, I just get sent in circles. I find no email contact info for an APS webmaster.

Any help appreciated, thanks.
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Edited by Stamps1962 - 02/17/2019 2:45 pm

Pillar Of The Community
United States
7532 Posts
Posted 02/17/2019   3:17 pm  Show Profile Bookmark this reply Add Petert4522 to your friends list  Get a Link to this Reply
Contact APS?

Peter
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Pillar Of The Community
United States
616 Posts
Posted 02/17/2019   3:31 pm  Show Profile Bookmark this reply Add wkusau to your friends list  Get a Link to this Reply
There was issue with passwords and the new web site. The following is from the APS. Try it.


Welcome to the New and Improved Stamps.org
The upgraded site is the beginning of a new approach to online communication from the American Philatelic Society. The goal is to develop a modern web presence that is mobile-friendly, well-organized and easy to use. We have prepared an overview page on the site that will introduce some of the improvements. This page will provide you with a few highlights of the new site and our vision for on-going enhancements.

The new website includes a new look and several features including:

- MOBILE RESPONSIVENESS

- POWERFUL SEARCH FEATURE

- ENHANCED ONLINE VERSION OF THE AMERICAN PHILATELIST

- UPDATED NAVIGATION and ORGANIZATION

- AN INTEGRATED BLOG

Password Reset Required Resetting Your Password

You will be required to reset your password in order to access your website account. Logging into STAMPS.ORG offers APS members access to exclusive content, buy-and-sell StampStore features, and our online specialty stores. Non-members who have an account can make purchases from our online stores. The information that follows will walk you through the process of updating your password.

To reset your password, you will need access to the email address that is linked to your account. Go to stamps.org and click LOGIN – this is located toward the top right corner of the web page.


The User Log In window will open after you click LOGIN. In the window (shown below) click on the RESET PASSWORD button.



In the Reset Password window (shown below), enter the email address that is linked to your account and then click SEND RESET LINK. The website will send an email with a link to reset your password. In that email, click on the link for resetting your password and follow the instructions on the page that displays.



Once you have clicked the link from the email, you will see the reset page shown below. Enter your new password then confirm your password in the second field. Click once on CHANGE PASSWORD and you should see a message confirming a successful change.

Once your password has been changed, click LOGIN again and enter your email and new password to access the system.
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Pillar Of The Community
United States
2008 Posts
Posted 02/17/2019   7:43 pm  Show Profile Check Stamps1962's eBay Listings Bookmark this reply Add Stamps1962 to your friends list  Get a Link to this Reply
I did contact APS, there is no webmaster contact that I could find listed on the site but I sent a query to their general contact address. That was Friday and it's a long holiday weekend. I just thought someone on here might suggest something. Wkusau did that. I followed his instructions and got on. I tried a reset last night and wound up getting no where, got logged back in today. Then the site started acting up, I think there is a issue they need to address next week. Thanks!
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Pillar Of The Community
United States
1189 Posts
Posted 02/17/2019   9:11 pm  Show Profile Bookmark this reply Add Stampman2002 to your friends list  Get a Link to this Reply
Stamps1962,

I just went to the APS website and had no problem logging in.

Use your favorite browser to go to the site; if you are using a bookmarked entry, that might be the problem.

Once there, enter your email address and password. If the password doesn't match their records, then reset the password.

That should get you in.
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Valued Member
United States
169 Posts
Posted 02/19/2019   09:57 am  Show Profile Bookmark this reply Add ScottEnglish to your friends list  Get a Link to this Reply
I was in Mesa over the weekend, so I'm sorry I missed this. The log in seems to be working fine for me. If you're still having trouble, please let me know and I'll get you connected to one of our membership folks.

Scott
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