With the threat of the eBay
final value fee hanging over one for no sale, they pressure the seller into closing a non-payment case since if one doesn't they will charge their commission for it. The seller cannot really win. It is a mystery how a phony buyer was able to use a phony email address to open a phony account on eBay
along with a phony name, address and phone number as well. This was all a planned deliberate thing.