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Siegel Changing Auction Platforms

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Posted 11/21/2020   4:17 pm  Show Profile Bookmark this reply Add revcollector to your friends list  Get a Link to this Reply
It seems about the same as they have been doing since they started auctioning off foreign auction material.
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Posted 11/21/2020   4:43 pm  Show Profile Bookmark this reply Add BobInRye to your friends list  Get a Link to this Reply
"The one feature I will miss that I don't know that either Siegel's main website or new platform supports, was the ability to be notified via email whenever a lot with certain keywords and/or catalog numbers was listed. I rely on that SAN feature a LOT."

RevCollector - On the Siegel site, I have "saved" some of my searched and periodically get emails about specific lots in upcoming auctions with Scott numbers that match my search criteria.
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Posted 11/21/2020   4:49 pm  Show Profile Check revenuecollector's eBay Listings Bookmark this reply Add revenuecollector to your friends list  Get a Link to this Reply
Good to know, thanks. I hadn't gotten around to thoroughly exploring Siegel's two sites yet as I'm so used to centralizing everything through SAN.
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Posted 11/22/2020   1:09 pm  Show Profile Bookmark this reply Add mootermutt987 to your friends list  Get a Link to this Reply
All right. I am going to say it. I find their new platform to be painfully clunky. I REALLY don't like it or feel comfortable using it.

I used to be able to roll my curser over a lot image and see a magnified view of where the curser was. Also, the basic size of the lot images was large enough to see significant detail. Their new basic image size is significantly smaller. So, now I really need to see a magnified image on nearly everything, just to be able to make out what the lot looks like. A magnified view now requires me to click and load a new page, then to get back to the list of lots, I have to navigate back and reload that page. If I don't want to load, navigate back, and re-load, then I can right-click and select the "Open in new window" option. Between the smaller basic scans and the magnifying clunkiness, I find that it takes MUCH longer to review an auction.

Another aspect of the new platform that I find extremely annoying is how hard it is to Browse. Instead of getting to the end of the current page and clicking "Next Page", now I have to select from their menu (at the left side of the page) the next category. Instantly, the page re-loads, but with what was previously selected PLUS the new selection. If I am done reviewing the previous selection (which, of course, I am because I am trying to move forward to the next page/category), I have to de-select the previous page/category and wait for the page to re-load AGAIN to display the next page/category alone. The platform does not seem to allow me to select/de-select from their menu and click "Display New Selection" - it automatically loads/re-loads after EACH change in selections on the menu. I suppose the 'get-around' is to take the time to select EVERY category, one-by-one, then browse through the complete sale 36/48/96 lots at a time.

I fully expect this new platform is GREAT for viewing on a new $1500 5G/6G smartphone. But, you know what? Not everybody views on such equipment. I use a laptop so I can view these stamps on a larger screen. I get a LOT more out of viewing on a 10x15" screen than I would on a 3x6" screen. That aspect of it, alone, makes me stick to the laptop. Call me crazy, but if I am going to spend $1000 on a lot, I want to see it in the greatest detail that I can.

Sure, I am a dinosaur. But I am a dinosaur with a wallet.
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Posted 11/22/2020   1:40 pm  Show Profile Bookmark this reply Add widglo46 to your friends list  Get a Link to this Reply
mootermutt987 - I agree completely with every point you made. Are there really that many Siegel buyers who aren't first studying the auction material on a decent size screen? I want to be able to open up multiple windows and compare stamps side-by-side. Siegel is making the whole process more difficult - I'll have to download images and listings, and make my own worksheet.
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Posted 11/22/2020   2:09 pm  Show Profile Check revenuecollector's eBay Listings Bookmark this reply Add revenuecollector to your friends list  Get a Link to this Reply
Sadly, this is a trend that has been all too prevalent in the web design industry in the last 5 years. In their rush to optimize for small-screen mobile devices, all too frequently the end result is a major step backwards for those using laptops and desktops. Rather than making the user experience ideal for both audiences, they've just replaced one dissatisfied audience with a different one, in the hopes that the old farts are a smaller group, so it doesn't matter since they're all going to die soon anyway.

Websites that do it well take the time to design, optimize, and test for both audiences and multiple screen sizes and orientations, but those are by far the minority of organizations IMO, as that takes time and money. It's far easier to just optimize for mobile and let the chips fall where they may.
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Posted 11/22/2020   2:53 pm  Show Profile Bookmark this reply Add StateRevs to your friends list  Get a Link to this Reply

Quote:
I find their new platform to be painfully clunky. I REALLY don't like it or feel comfortable using it.





Quote:
It's far easier to just optimize for mobile and let the chips fall where they may.


Does anyone think Siegel will increase their sales as a result of moving away from SAN?

I doubt it...


Quote:
Sure, I am a dinosaur. But I am a dinosaur with a wallet.


Seigel, are you listening? I will be staying on SAN, thank you very much.

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Posted 11/22/2020   3:03 pm  Show Profile Bookmark this reply Add rogdcam to your friends list  Get a Link to this Reply
Heck, I just like having all of my watched lots and bids for different auctions in one convenient place along with all of my history. I am talking about SAN. Lets face it, Siegel did not do this for the sake of clients. It was a business decision that benefits them. I am OK with that. It just does not work well for me at all. And after all it is all about me.
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Posted 11/22/2020   3:06 pm  Show Profile Check rlsny's eBay Listings Bookmark this reply Add rlsny to your friends list  Get a Link to this Reply
You also can't see the current high bid unless you click the bid button. I hope they continue to enhance it. The need to click a category is quite annoying mainly because the whole page reloads and repositions you at the top. If I'm interested in 5 categories I have to scroll down to them 5 times. It's clearly technically advanced over SAN, but there are some basic usability features that could make it a lot better.
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Posted 11/22/2020   3:14 pm  Show Profile Bookmark this reply Add rogdcam to your friends list  Get a Link to this Reply
My thought is that Siegel is holding a greater number of auctions as Scott Trepel spoke to in an email. Countdown type sales and based upon the upcoming WW sale there will be more middle of the road material. Since SAN is a flat fee site it might have made more sense when the numbers were crunched to go it on their own. I can see paying the price for a typical million dollar Siegel sale but maybe not for a sale with 20% of that sales revenue. All conjecture on my part. I really don't understand the decision. I notice quite a few firms actually joining SAN and holding live auctions utilizing the SAN platform.
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Posted 11/22/2020   3:14 pm  Show Profile Check 51studebaker's eBay Listings Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
I support anyone who moves in the direction of controlling their own destiny; in my opinion not having inhouse full control over this critical piece of their income made their company less valuable. Tying your wagon to other 3rd party companies is always more risky. Some might argue that Siegel has only switched 3rd parties form SANS to Auction Mobility but in my opinion it is not the same. Auction Mobility is a auction platform that has been customized for Siegel and gives them more control, more IP, and less impact on their bottom line.

I do think that our hobby, across the board, missed the boat, by not growing internal resources who were proficient in IT about 20 years ago. Not doing this 10 years ago is simply inexcusable and now relying upon external resources leaves many companies and organizations very vulnerable to mis-steps and other costly mistakes. But trying at this late date to grow internal resources that would be able to pull off a complex auction platform would have been very costly. So they are still somewhat handicapped by using the existing Auction Mobility code base; hopefully they are busy growing internal resources that will eventually be able to build their own auction platform.
Don
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Posted 11/22/2020   4:59 pm  Show Profile Bookmark this reply Add Inkmanno1 to your friends list  Get a Link to this Reply
Agree with much of the above with the caveat that yes, it's different and clunky but I certainly will be there bidding if there is material I can use.
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Posted 11/22/2020   5:02 pm  Show Profile Bookmark this reply Add m and m to your friends list  Get a Link to this Reply
i wonder how they are going to get the word out about future sales to potential bidders?
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Posted 11/22/2020   5:37 pm  Show Profile Bookmark this reply Add cjpalermo1964 to your friends list  Get a Link to this Reply
They have an extensive private mailing list, and also advertise in (NY) Collector's Club Philatelist, United States Specialist, APS Journal, and others, often full-page ads.
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Posted 11/22/2020   6:16 pm  Show Profile Bookmark this reply Add PostmasterGS to your friends list  Get a Link to this Reply

Quote:
If I don't want to load, navigate back, and re-load, then I can right-click and select the "Open in new window" option.


Pro-tip for those who might not be aware -- you can quickly open links in a new tab by holding down Ctrl (Win) / Command (Mac) and left clicking on the link. It's faster than the right click / Open in New Tab method.

I use this method on several auction sites that have frustrating navigation (looking at you, Reinhard Fischer). It makes it considerably easier to view auction lots just by holding down Ctrl/Cmd and quickly clicking through the photos of lots you want to see in a new tab.
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