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Ebay Undelivered Parcel Message

 
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Valued Member

United States
76 Posts
Posted 03/27/2021   07:02 am  Show Profile Bookmark this topic Add Gizzmo4222 to your friends list Get a Link to this Message
Compared to sellers that sell similar items under similar circumstances, your rates for item not received requests opened by buyers between Nov 30, 2020 - Feb 27, 2021 are high or very high.

Received this as part of an email from eBay. Don't they realize that this period was when the USPS had a massive backlog due to Covid nd the Holidays ?? Can't they see the news or read a paper ?? All my shipments got to their destinations ( some took up to 30 days but they all got there). eBay needs to fix all their site glitches and not worry about sending out emails about stuff like this.

I have not been able to send out invoices for over 5 weeks and they keep telling me they are working on it. I talked to over 6 people and have numerous emails sent to no avail.They said it is is site wide glitch ?? I was given a late July fix time !! I tried every known way to fix the issue and nothing works.
They need to fix this type of glitch and not worry about parcels
arriving a few days late.

Had to vent..............
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6248 Posts
Posted 03/27/2021   07:38 am  Show Profile Bookmark this reply Add rogdcam to your friends list  Get a Link to this Reply
I believe that they engage in the picking of low lying fruit.
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Valued Member
United States
147 Posts
Posted 03/27/2021   07:53 am  Show Profile Bookmark this reply Add GMC89 to your friends list  Get a Link to this Reply
Don't take it personal. eBay is a mass of algorithms and automatic messaging. They forget they are dealing with people not other machines.
Cheers
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