The word for today is 'disgusting".
I heard from Australia Post several times today.
First, they simply washed their hands of the situation and 'resolved' the case by telling me to "contact the sender as they have a business account with Australia Post".
So I put up another comment on the case indicating that I don't consider the case resolved as I haven't received the item, they lost it, and that a US based seller with 74 items in total sold on eBay
most likely doesn't have a business account with them.
I also asked which other party in the transit chain I should contact as those parties have all fulfilled their obligations and got the item to Australia.
This resulted in a another phone call and they closed the case again. Next step is to again update the case on the 7th and again indicate that I haven't got the item which will result in a "Item Lost in transit" email to use to send to the seller.
Typical 'pass the buck' action found so often here in Australia. Nobody is ever to blame for anything except the person making the complaint!!
We also had a water leak in our house and it is now two weeks and still no resolution..........The insurance company was supposed to contact us after 5 business days from when we sent in the claim.
I waited as we are in lock down and after 8 business days and not hearing anything I contacted them.
Nobody has looked at anything and the report that was supposed to come from the restoration company a week ago still hasn't shown up. Of course, as the insurance company didn't do anything with the case they didn't know that the report hadn't been sent.
So now we have to wait for the report to be sent to the insurance company, then they'll look at it in their own sweet time, and then if approved, wait for the people to come out to the house to get measured for new carpet and all that and then wait some more to get the new carpet put in............(These workers are considered 'essential workers' so that won't be a problem if we are still in lock down.)
Now don't even get me started on the bs lock down we are in that was pumped up and being scare mongered by the politicians and various medical 'experts' here as being caused by 'a beast' of a virus with stranger to stranger transmission by means of fleeting encounters.
Today the news had stories that these were in fact FALSE POSITIVES, but hey we're going to stay locked down anyway.
Twice now the stamp club annual auction has been cancelled as a result of these lock downs. A huge amount of work getting ready for these auctions has gone up in smoke along with the lost opportunities.
Our little piece of paradise here in the Melbourne suburbs has had a total of 66 resident cases of the virus during the entire period with one during the current lock down. The cases reflect where the person is a resident and NOT where they caught the virus. Of those 66 cases we didn't have one death and with the limited amount of information put out by the state government, 12 of those cases were in one aged care facility in the suburb.
Our population in the suburb?
About 60,000 or maybe a little more. So you can do the math:
66/60,000 or about 1 tenth of one percent of the population affected.
I have more to say, but I'll leave it at that.