I recently started selling on hipstamp. I've been on eBay
for a few years and am using the eBay
sync capability of hip to keep listings in sync.
Mostly I'm happy with hip but the software is primitive compared to eBay
and I have a few minor complaints I want to share.
1) You can't delete an item in one of their big auctions. This has proved to be a problem a couple of times. Currently there is a stamp listed in the "premium" auction which was deleted on eBay
. I have had to open a ticket to hopefully get it deleted.
sync replaced the word " eBay
" with "hip" in stamp descriptions. This made no sense in my case and a manual find and replace operation was necessary to fix it. Not a big issue, but they should explain it.
3) I had a stamp that said "looks unused" in the description because it had a very light cancel. It is listed as used and clearly says it is cancelled. Hip somehow put its condition as unused. Just luck that I noticed it and fixed it manually.
4) There is nothing in the nature of following up on late payments. It is fully up to the seller.
5) Not a technical issue, but a reality check: There is nowhere near enough of an active market to risk putting anything remotely valuable up on their "no reserve" auction. Bunch of junk on there and a nice stamp will sell at a junk price.
6) Once an offer is accepted it stays there even if the buyer cancels. I have a stamp that looks like it sold even though it is still for sale. I could cancel it on eBay
and relist to fix the problem, but there are a lot of watchers on eBay
who would be knocked off so I'm just accepting that it will never sell on hip.
Overall I'm pretty ok with hipstamp - but it ain't perfect.