Be careful what you wish for; it could be far worse.
I'm currently in the middle of a frustrating buyer experience on Etsy, a platform I'd only used once previously many years ago. I keep seeing references on the eBay
forums from disgruntled sellers saying they will close up their eBay
stores and go sell on Etsy... yeah, well good luck with that.
I doubt if there's a more buyer-hostile platform out there.
So I purchased a piece of ephemera on May 30 and made immediate payment. After 2 weeks without any marking of the order as shipped, I reached out to the seller for a status update. No response.
We're now at 3 weeks and no shipping, so I figured I'd read through the Etsy forums and perhaps ask a general expectations question there. As I was browsing, I found it odd that there were no "Buying Questions" or similar sections of the forum. I go into the Shipping section of the forum, and attempt to ask a question, and am confronted by a big honking red error telling me I don't have permissions to post there. I start looking at other subforums, same thing. Since they use Lithium, the same forum abomination that eBay
uses, I wonder whether I have the authentication connected to my Etsy account properly, so I sign out, clear all cookies and cache, and re-login.
So after doing some Google research, it appears that when Etsy was bought out and they transitioned to Lithium, in order to cut down on contentious public "buyer-seller" interactions on the forum, their ham-handed solution was to make the entire forum system seller-only. That's right, if you are a buyer at Etsy, you cannot post or respond anywhere. It's a private sellers-only club.
If there's anything out there more overtly buyer-hostile, I'm not aware of it. I would not consider selling on any platform that has that much disregard for its buyer base.
At least on eBay
, for good or evil, there are plenty of forum sections for buyers and sellers alike to converse, ask questions, and vent.
What a fustercluck.***Title Updated***