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2022 Hip Stamps Recent Comments

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Valued Member
United States
54 Posts
Posted 10/16/2022   2:42 pm  Show Profile Bookmark this topic Add dllimoges to your friends list Get a Link to this Message
2022 hip stamps… Been in business for over 40 years as a stamp dealer. And have been active selling stamps on eBay since 1997. For the most part everything has been very satisfactory. Recently, I have taken a look at hip stamps And it looks to me at least on the Surface, that it is a very good selling and buying site. So we signed up And started our store. This came after I read an article in the APS journal. I've been a life member for over 50 years and noted that they are teaming up with hip stamps for a stamp selling affiliation. As I started looking at Hip stamps comments on the forms they all seem to be a bit dated. So I guess I'm asking are there any new reviews available on the site? I would certainly appreciate any current information regarding him stamps!
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Valued Member
United States
54 Posts
Posted 10/16/2022   3:18 pm  Show Profile Bookmark this reply Add dllimoges to your friends list  Get a Link to this Reply
Sorry folks… Auto correct got me: current information regarding Hip Stamps
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Pillar Of The Community
United States
3060 Posts
Posted 10/16/2022   5:41 pm  Show Profile Bookmark this reply Add hy-brasil to your friends list  Get a Link to this Reply
Maybe no news is no news/good news. I'm sure much of what you have found are complaints about the seller interface, but they seem to match complaints on the seller interface on eBay.

I've found little complaining about the Hipstamp platform by buyers. Nothing has visibly changed for Hipstamp buyers in the last few years for them while eBay has been putting lots of changes in place, including trying to replace PayPal with their own payment platform. As a buyer, it's been an easy platform to use, although being Scott-centric may not be for buyers that use other catalogs.

The big major complaint by buyers is sellers, having sold to you, sending you email ad after email ad. A lot of buyers want ALL of those blocked because they are too lazy to block individual sellers. So the question becomes "how do you advertise your Hipstamp store so people will buy from you again?" Or have stamps become a commodity where people buy the cheapest one? Not for me; I want to pick and choose.
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Pillar Of The Community
United States
1620 Posts
Posted 10/16/2022   7:21 pm  Show Profile Bookmark this reply Add Parcelpostguy to your friends list  Get a Link to this Reply

Quote:
The big major complaint by buyers is sellers, having sold to you, sending you email ad after email ad. A lot of buyers want ALL of those blocked because they are too lazy to block individual sellers. So the question becomes "how do you advertise your Hipstamp store so people will buy from you again?"


Sorry, but a person who would receive such a tsunami of advertising emails, emails of a nature that doesn't prompt further interest, which appear as welcome as a person asking for change on the street, repeatedly, while following you for half a block. I simply say, "Leave me alone, I found you, bought from you and can find you again." Eventually one may avoid the block the beggars follow you down and the same can happen to Hip.



Quote:
Or have stamps become a commodity where people buy the cheapest one? Not for me; I want to pick and choose.


I must disagree, 80-90% of stamps or covers are so common, that they are quite fungible within the same design and format. And yes if five example of a stamp are all graded 100J, I will purchase the one at the lowest cost to me. Chasing FDCs is no different and they are fungible as well.

One advantage currently provided by Hip Stamp is their failure to collect state sales taxes on material purchased from within the states that require such a collection. Here in California, eBay was jumped upon as a big player. Major auction firms were as well even before the SCOTUS ruling allowing states to collect internet sales taxes without a physical presence within the state. Hip has not yet hit the radar of the state authorities, all it take is one call or email to a state's taxing authority and Hip will be adding sales tax coding to its software.


Quote:
Sorry folks… Auto correct got me: current information regarding Hip Stamps


Above your post, click the pencil on paper (edit) icon and then correct your original post's text.That ability lasts 24 hours from when you first posted the entry. Next that find the delete this reply icon click and then your second post will disappear as it will be unneeded.

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Edited by Parcelpostguy - 10/16/2022 7:35 pm
Bedrock Of The Community
Australia
37468 Posts
Posted 10/16/2022   7:42 pm  Show Profile Bookmark this reply Add rod222 to your friends list  Get a Link to this Reply

Quote:
The big major complaint by buyers is sellers, having sold to you, sending you email ad after email ad.


I left hipstamp when they refused to offer "block a seller"

Trying to disable the vendors who listed 1000,s of stamp offers with no image,
or penny stamps at ridiculous prices.

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Posted 10/16/2022   8:11 pm  Show Profile Bookmark this reply Add rogdcam to your friends list  Get a Link to this Reply
I still get numerous seller emails daily from Hip. They were always supposed to stop it and never have. Most of the sellers I never dealt with, so I know that Hip sold them my info. Don't use Hip anymore.
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1508 Posts
Posted 10/16/2022   11:07 pm  Show Profile Check rlsny's eBay Listings Bookmark this reply Add rlsny to your friends list  Get a Link to this Reply
I left hip when the eBay sync broke and they never really fixed it. Now there is no mirroring of edits on eBay. Also a field I depend no longer gets to hip at all.
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Valued Member
United States
54 Posts
Posted 10/24/2022   2:35 pm  Show Profile Bookmark this reply Add dllimoges to your friends list  Get a Link to this Reply
Thanks Rod and others... I am so busy with working up new material I never follow up on customers with my additional offers. So that valid criticism regarding annoying follow-up emails will not be a concern to me. But I certainly do appreciate he comments!
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Valued Member
United States
54 Posts
Posted 10/24/2022   2:41 pm  Show Profile Bookmark this reply Add dllimoges to your friends list  Get a Link to this Reply
Thanks Risny... I found out that eBay link is very cumbersome too. I'm hoping that Hip will be it!
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Valued Member
United States
54 Posts
Posted 10/24/2022   2:45 pm  Show Profile Bookmark this reply Add dllimoges to your friends list  Get a Link to this Reply
So far I have had a very positive transactions on Hip... They have been pleasant indeed!
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United States
11219 Posts
Posted 10/26/2022   11:03 am  Show Profile Check 51studebaker's eBay Listings Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
I am not a user of HipStamp although I did open an account about 5-6 years ago and made two purchases. At that time, I began getting their spam and 'opted out' of the 'promotional emails' in my profile. To their credit, the spam stopped. I have had no real reason to even visit the HS website over the years (not really been in buying mode due to health issues) but about a week ago, I visited the site to look at the APS 'test' page. Big mistake, since then I am now averaging 2-3 spam emails a day from HS. These are not seller specific spams but rather general HS promotional emails.

Lesson learned, if I even visit the HipStamp website I will be penalized.

Don
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Posted 10/26/2022   11:17 am  Show Profile Bookmark this reply Add Oracle of Delphi to your friends list  Get a Link to this Reply
I assume that the person who runs HipStamp is a rational person and would not allow the "tsunami" of emails from the site itself and sellers if he did not think that on balance it helped the business. If he received a tsunami of complaints and significant loss of customers, I would assume he would address the situation. Has anyone been in contact with him directly and asked him to explain why he allows, if not encourages this practice, if it in fact annoys the hell out of customers?
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Posted 10/26/2022   11:36 am  Show Profile Check 51studebaker's eBay Listings Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
Typically, this would be a Sales/Marketing department task in most companies. And they often use a number of methods to understand the effectiveness of marketing efforts. Spam emails often have mechanisms in them to provide 'click through' or 'conversion' data. In other words, they can get information from the email blast on how many people visit the site from the email, how many people make a purchase from an email inspired website visit.
And of course, they can also send out surveys to better understand how folks view their product and services. (I have seen a number of recent TV commercials which are now touting spam as 'constant contact'. LOL)

But note that a proactive complaint emails to them could mean that they instead start selling your personal information into the open marketplace. (The logic being; if they cannot benefit from your data then they will at least get some value from it.)

I also think that surveys and some other types of feedback have a very strong tendency to only reflect those at both 'ends of the scale' and does not represent the majority in the 'middle'. People on both ends of the scale (those who really dislike and those who really like) are the ones who are much more likely to provide feedback. The majority of people, those who do not have strong feeling one way or the other, tend to not be bothered spending time with feedbacks.

This makes it a real challenge to gather and understand customer attitudes. In my experience, I view this kind of marketing data with the same level of trust as I do political polling. The data can be spun into supporting whatever it needs to be to appease those who are quoting it.
Don

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Pillar Of The Community
United States
1116 Posts
Posted 10/26/2022   12:33 pm  Show Profile Check ray.mac's eBay Listings Bookmark this reply Add ray.mac to your friends list  Get a Link to this Reply
In order to try to complete my "Big Blue", I started selling World singles on HipStamp about 3 years ago. I'm a small-time seller-- somewhere around $3-500 monthly. My HipStamp store is "Coopertown Philatelics".

The file and image load process is easy, and for those who don't scan each entry, it would be a breeze. Myself, I've scanned over 15,000 stamps now in their 102 cards, 8 cards at a time (takes a long time to list a couple hundred stamps).

Some things I'm not able to do is combine orders, easily. So, if a buyer makes 2 or 3 separate orders at a time, it's simple enough to use PayPal to credit a couple of the shipping charges.

I don't sell on eBay, so the sync process didn't affect me at all. Hip has an option to use their mail system, but I don't. There isn't a penalty for not using their mail system, like eBay's withholding of your money. What I like, is that when there is a sale, the buyer pays right then, and my payment is available immediately.

Overall, I've been happy with the Hip Stamp experience. They have approached me 3 times now about marketing letters, and I haven't gone there-- I can see how that almost comes down to junk mail, since I get a lot of them also. From reports, I can get my own list of email addresses, if I ever decide to send anything out-- but it would be highly customized, and never to everyone.

Hope this has helped.
Thanks, Ray
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Pillar Of The Community
United States
539 Posts
Posted 10/26/2022   1:02 pm  Show Profile Bookmark this reply Add Cephus to your friends list  Get a Link to this Reply
The only thing I ever get from Hipstamp is the "something on your want list is available" and those are easy to just delete without looking at them. The want list is there for my benefit, not theirs. Otherwise, I must have my e-mail settings right because I see nothing else, at least that I remember.
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Posted 10/26/2022   8:41 pm  Show Profile Check revenuecollector's eBay Listings Bookmark this reply Add revenuecollector to your friends list  Get a Link to this Reply
Late this afternoon I received an email, supposedly from Mark Rosenberg, attempting to get sellers who left to return to the platform:


Quote:
I am currently considering extending a special offer to any HipStamp member who previously had a store with us but has since closed it, such as yourself. Specifically, I am considering offering a 2-month free store subscription if they re-open their store (excludes final value fees).

However, I wanted to reach out to a select few sellers first and ask a quick question:

Would two months free be enough to get you to re-open your store? If not, how many months free would you need to re-open your store?

If you can share this with me, it would be very helpful, as I'll consider this before sending out an offer to all such sellers.

Thanks, I really appreciate your help here, and even a one-word response with the number of months would be helpful.



My response:


Quote:
Mr. Rosenberg,

In all candor, without the bi-directional sync with eBay being fully functional the way it used to be, I doubt there is any number of free months that would convince me to come back.

More importantly, your complete and utter silence and lack of communication (as well as that of your staff) with Hipstamp sellers at the time of the failure and for WEEKS afterwards, despite NUMEROUS support tickets being filed and people clamoring for response in the Hipstamp forums, has left a foul taste in my mouth with respect to your business practices.

Fool me once...
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