Stamp Smarter Not Accessible From Some Foreign Countries

We have recently had reports from several of our regular users outside the United States, that they cannot access the Stamp Smarter website. Some report a "loading" issue, while others get a 403 error.

We have had reports from Australia, France, Germany, and some locations in Canada that they cannot access our website. For some reason, New Zealand is not affected.

I would appreciate it if members from any these countries would try and access the Stamp Smarter website https://stampsmarter.org/index.html , and report their results here.

If you can access the site, just identify your country and acknowledge you saw the website.

If you cannot, please identify your country, and describe the type of error you see.

The more results we have, the faster we will be able to resolve the problem.

Thanks to all in advance.

MikeL

Netherlands Error 403.0 Modsecurity action

Detailed Error Information:
Module ModSecurity IIS (64bits)
Notification BeginRequest
Handler StaticFile
Error Code 0x00000000
Requested URL https://stampsmarter.org:443/index.html
Physical Path C:\Inetpub\vhosts\stampsmarter.org\httpdocs\index.html
Logon Method Not yet determined
Logon User Not yet determined

I'm usually in the US, but currently in Australia. The link you provided loaded normally while in Australia … no issues.

This was true with VPN turned off and on. (Using my iPad)

As hansthedutchman reported (Netherlands, 15 April 2025 08:05 CET):

France
HTTP Error 403.0 - ModSecurity Action
You do not have permission to view this directory or page.

Canada. Loading fine

Thank you to those who reported.

I have advised our ISP that there is still a problem.

Please continue to check periodically to see if access has been restored, and advise when you see a change.

MikeL

Works in Kazakhstan.

Never had any problem (Switzerland).

Nova Scotia, Canada. No problem

Would the Forum members in Europe who reported yesterday that they COULD NOT access the Stamp Smarter website, please check again today (Apr 16th) and see if the problem still persists, or if they now have access.

Our ISP advises they have made some changes which should have resolved the issue, and we would like to verify this.

Thank you all for your assistance as we try to correct this issue.

And a general reminder.

Those of us on the Board of the Stamp Smarter Foundation cannot regularly monitor and check every facet of the Stamp Smarter website to insure it is always functioning as Don intended when he created the website.

The best that we can do is correct problems when they are reported to us by our friends and supporters in the Stamp Smarter user community. So if you have a problem, or something doesn't work as you think it should, please contact us directly with a detailed description of the problem and all the information you think we need to understand the problem.

We can be reached by the [CONNECT] button on many pages of the website, or I can be contacted directly through private message here on Stamp Community Family forum.

We thank all of you for your support.

Mike L

MikeL - thanks for all of your hard work keeping stampsmarter going. Its an important resource.

edit: I'm sure Don would appreciate it.

Mikel,

still the same error message here in the Netherlands

Hans

In Chile too

I'm in the Toronto Canada area and cant log on .
Neither on Google or Chrome.
I have no problem with accessing any other site.

I`m in Barcelona, Catalonia (European Union) no problem on access to the site.