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SCF Staff Response Time?

 
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Author Previous TopicReplies: 6 / Views: 967Next Topic  
Pillar Of The Community

United States
507 Posts
Posted 06/26/2017   5:50 pm  Show Profile Bookmark this topic Add dkabq8 to your friends list Get a Link to this Message
I received two emails on June 18 from forums-at-stampcommunity-dot-org telling me that two of my posts had "...been removed from public display". I reviewed the SCF posting rules and was unable to figure out which rules I had violated.

As the notifications stated: "If you review the rules and do not feel there was a violation, you may reply to this email.", I replied to both emails asking, "Could you let me know what I did wrong in this post".

As it has been a week, I was wondering if my responses had vanished into the aether, or if the moderators' plates are so full that it takes longer for them to respond? And if the latter, what is a notional response time?
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Pillar Of The Community
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United States
1295 Posts
Posted 06/26/2017   6:24 pm  Show Profile Bookmark this reply Add stampfan9 to your friends list  Get a Link to this Reply
Of my experiences in contacting staff, the response time by staff has been excellent.
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Edited by stampfan9 - 06/26/2017 6:29 pm
Moderator
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United States
10539 Posts
Posted 06/27/2017   08:56 am  Show Profile Check 51studebaker's eBay Listings Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
Your posts got caught in threads that were in violation of the rules. I do not think your posts violated rules but when the entire thread gets removed the automated email gets sent. Your reply emails went to a single person and no doubt he is busy. If you ever have any questions please feel free to message me.

In terms of Moderator response time to any 'Send Note To Staff', response time averages less than 15 minutes. There are three of us serving this forum, it is very rare that at least one of us is not online and dealing with any problems.
Don
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Forum Dad
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USA
1778 Posts
Posted 06/27/2017   08:59 am  Show Profile Bookmark this reply Add bobby131313 to your friends list  Get a Link to this Reply
Don is exactly right. Wasn't your fault at all.
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Pillar Of The Community
United States
507 Posts
Posted 06/27/2017   11:12 am  Show Profile Bookmark this reply Add dkabq8 to your friends list  Get a Link to this Reply
Thanks guys. I will keep your tips in mind in the future.

Bummer that the thread "(17-06-18) Not Allowed - Auto-Removed Software Installation Tips" had something appended to it that got it kiboshed.
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Forum Dad
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USA
1778 Posts
Posted 06/27/2017   11:17 am  Show Profile Bookmark this reply Add bobby131313 to your friends list  Get a Link to this Reply
The owner did some very deceitful things here and the product will never be discussed here again.
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Forum Dad
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USA
1778 Posts
Posted 06/27/2017   5:40 pm  Show Profile Bookmark this reply Add bobby131313 to your friends list  Get a Link to this Reply
dkabq8, You've got mail.
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