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A formerly great institution driven into the ground by bad decisions and a mission that did not foresee electronic communications
The whole system was, and still is, set up around first class mail. Nobody sends letters anymore, which is why the Danish system shut down this year, and it won't be the last. Blaming the USPS because they didn't foresee email is like blaming the buggy companies for not 'foreseeing' the car. Not all will make the transition; such is creative destruction. To reorient the entire network around package delivery would be prohibitively expensive, and this makes even less sense given the private sector options available.
They have an amazing footprint and are a lifeline for rural communities. We just need to collectively decide how much we value that. Serving a lot of those places is (and has always been) a money-losing proposition.
Lots could, in theory, be done with existing resources (maybe time to bring back the US Postal Savings System that the USPOD used to operate?), but the Postal Act of 2006 that Bush signed into law prohibits this and other revenue-raising activities. Very few of those stipulations were rolled back in 2022 as part of the Postal Service Reform Act.
Perhaps Congress should reconsider its purposeful handicapping of the USPS? Would be a great place to start...