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Ebay's New Feedback Format

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12330 Posts
Posted 02/09/2018   4:51 pm  Show Profile Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply

Quote:
If the feedback is positive there is usually nothing of interest to say.


I disagree with this statement. Feedback should be exactly the same for a positive or negative experience, based upon the exact same criteria. Typically the feedback should cover the following the criteria; quality of material, condition of the material, pricing and terms, and packing and shipping performance. These do not change based upon a positive or negative experience; you would still outline and summarize the transaction using the same yardsticks.
Don
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Bedrock Of The Community
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Posted 02/09/2018   4:58 pm  Show Profile Bookmark this reply Add rogdcam to your friends list  Get a Link to this Reply
In how many characters?
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Posted 02/09/2018   4:59 pm  Show Profile Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
As many as I need because I send an email or message and do not support the badly flawed ebay system.
Don
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United States
1119 Posts
Posted 02/09/2018   9:58 pm  Show Profile Check docgfd's eBay Listings Bookmark this reply Add docgfd to your friends list  Get a Link to this Reply
This assumes each individual transaction from a seller's perspective is different from the previous one(s). In a sense, they're not, so cutting and pasting simply makes the seller's job easier as there's more than enough time used to create listings, scan, package, etc. As a buyer, more detailed information might need to be added to feedback, such as correct description, timely service, etc so cutting and pasting from this side of the aisle tends to be less accurate if cut & paste is used, although I bet many cut & pastes would still be useful and save time.

As an aside, when I sell, feedback is nice and all, but its biggest use to me is knowing an item arrived safely in those instances when tracking isn't used.

As another aside, all of a sudden and out of the blue since my previous post here, my computer decided to remember previous feedbacks left so all I need to do now is click the box and up pop previous statements, just as it did prior to the format change. Life is good.
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United States
211 Posts
Posted 02/15/2018   12:42 am  Show Profile Bookmark this reply Add ggreve to your friends list  Get a Link to this Reply
I just left feedback for multiple items with one click.

"Use stored comments Stored comment "

ebay allows you to store comments that would be used often and use that for multiple times all at once.
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Australia
4031 Posts
Posted 02/15/2018   3:52 pm  Show Profile Bookmark this reply Add KGV Collector to your friends list  Get a Link to this Reply
Have my stamp ebay store that is a business ebay store and is in the old format and feedback is not an issue.

But the 2nd ebay business store for plants is in the new mobile phone format(small size print less option for bad seller experiences etc) and it will not accept the same feedback twice.
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Edited by KGV Collector - 02/15/2018 3:53 pm
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Posted 02/16/2018   08:45 am  Show Profile Bookmark this reply Add ggreve to your friends list  Get a Link to this Reply
I do not know what other people are looking at on there screen. One of ebay's problems is they keep changing things, but here is what I do:

1. Go to the "Seller Hub" which I believe https://www.ebay.com/sh/ovw is the general address.

2. From orders tab select Paid and Shipped

3. Select the listing you want to leave feedback for by checking the box beside each listing.

4. On the Other action drop down box select Leave feedback

5. This is the final page: You can select Use stored comments or Use custom comment. Then click Leave Feedback button.

I hope this helps someone. ebay has many ways to leave feedback, and this is the best and quickest I have found so far especially if you have multiples.
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