By that logic, though, the firms should do nothing differently from what they're doing now, right? If these customers' behavior is so profitable to the auction houses, why would the firms change how they treat them? Especially if the customers keep running up the bids on a repeated basis.
"Why would they change " nobody said to change ,just treat those active bidders better , years ago food and dinners out was a thank you . But now everything is on-line , maybe a Christmas gift like a gold -platted tongs or a fruit cake would help .
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