How To Refund Someone In Delcampe & Skrill

Hello
I sold some stamps on delcampe and the buyer used skrill to pay and for some reason The items returned back to me (I think it was a mistake from my local post office) now I want to send the buyer full refund but couldn't find any refund options on skrill or Delampe
so I need more experienced user to help me in such Problems

Hello,
You have to do a refund through Skrill. There should be an option somewhere on that site. You cannot do it through Delcampe.

I didn't find a refund option on skrill anywhere , and I don't want to send the money back manually as I will lose the commission paid or even the buyer can claim he didn't receive the refund

You might want to contact Skrill and ask them.

thank's I already did but I thought asking here might be better as skrill customer's service always been terrible and might take so long time till they reply

I think that if I were you I would entertain the idea of looking into a more reliable/better funds transfer mechanism than this "skrill" you speak of. I never heard of this entity before?

well skrill(moneybookers) is a famous funds transfer or gateway and accepted by many big internet auction sites like ebay,delcampe...
I use it as paypal don't accept receiving funds to my country

I know Skrill can send a refund. I've done it before in the past when I had a partial refund for shipping that was less than expected. I just can't remember how since it's been awhile since I've used Skrill. I offered it in the past on ebay, but maybe one buyer out of 500 would use it so I don't even bother to offer it anymore.

If Skrill doesn't help and no one here knows then I'm sure someone on the Delcampe forums should know.