lkkoller said:
Quote:"I once received malicious feedback from a buyer...claimed I never contacted him. I told ebay that I had time-stamped emails through their system and if they did NOT remove the negative feedback, they could remove my account information and name and I would never use them again. They removed the negative feedback within the hour." While creative and super glad that this tactic worked in your favor I, however would
not suggest trying it as your
"go-to" for this sort of situation. As Bill Weiss said they are just too large of an entity to even consider to care about you. Sad but truthful. So what they lose you..remember they
GAIN how many thousands of new accounts per day that they make money off of so why should they even try to care about one seller?
(Now I could quite easily get into a tirade on why they should but will refrain for your sanity's sake) I do on rare occasion see benevolence on their behalf however that is far and few between -believe me! (or not)
I don't sell on
ebay anymore unless it's over the cost of shipping and tracking so when that type of thing happens I simply give them a screen shot or picture of the receipt and they can clearly see I know that it has indeed made it. I always give benefit of the doubt first and answer any communication from buyer politely and then if all else fails, my but is covered. -Jeff
PS
Sorry so long...
Posted 12/23/2014 06:32 am
