Quote:
... I'd turn up the heat on your local PO as having these all go missing about the same time indicates postal malfunction ...
It is a bureaucracy.
Verbal complaints to your carrier do not count.
Verbal complaints to a window clerk do not count.
Verbal complaints to your local postmaster do not count.
They move the air, but they do not count.
It is a bureaucracy.
File your written complaints at the national level ... written, national, only.
Keep your sentences short & to the point.
As the complaint filters down, it will be counted.
Again, and again.
1)
http://www.consumerservicesguide.or...service_usps ... the usps consumer advocate
2)
https://www.uspsoig.gov/form/new-complaint-form ... the usps inspector general
And, as the complaints are counted, they are passed down a chain, and each person in the chain gets to worry about being asked about the complaint, again, by the person who passed it down to them.
Don't forget to cc your congressman & senator.
Cheers,
/s/ ikeyPikey