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Issues Tonight With Ebay Lots And Searches Loading

 
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Pillar Of The Community
United States
2830 Posts
Posted 10/29/2015   10:31 pm  Show Profile Bookmark this topic Add shermae to your friends list Get a Link to this Message
My download/upload speed is 52/76 yet I'm getting all kinds of weird errors tonight. Lots coming up as removed, searches taking 10 minutes or more to load, if at all, or returning errors.

Is it a problem for everyone, or is it just me?
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Pillar Of The Community
United States
628 Posts
Posted 10/29/2015   11:10 pm  Show Profile Bookmark this reply Add jim6092252 to your friends list  Get a Link to this Reply
yep me also
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Valued Member
339 Posts
Posted 10/30/2015   08:14 am  Show Profile Bookmark this reply Add TheStampNut to your friends list  Get a Link to this Reply
I think both ebay and PayPal are experiencing sitewide issues with searches, photo problems, and more. Perhaps with the breakup there are many problems. I had a buyer make 22 purchases last night and then instantly cancel each one. Photos don't upload, items which have sold in the past suddenly re-appearing, PayPal emails not arriving for hours and the same with ebay emails after a sale. Uploads from Turbo-Lister showing as uploaded but are not found. The list goes on and on. One can only hope they gets all these issues worked out quickly. PayPal log ins took me to a "Sorry, our Server is down and we cannot access your account" most of late last night. Calls to ebay customer service were not returned. Time will tell!
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Pillar Of The Community
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United States
1773 Posts
Posted 10/30/2015   11:03 am  Show Profile Check KRelyea's eBay Listings Bookmark this reply Add KRelyea to your friends list  Get a Link to this Reply
Did anyone have trouble placing bids last nite? My auctions ended between 10 & 11 PM and bidders couldn't see my items, when they tried they got the screen "Item had been withdrawn"
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United States
12330 Posts
Posted 10/30/2015   11:10 am  Show Profile Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
PayPal reported issues yesterday, I assume that this impacted any connections between ebay and themselves.
Don
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Pillar Of The Community
United States
2830 Posts
Posted 10/30/2015   1:05 pm  Show Profile Bookmark this reply Add shermae to your friends list  Get a Link to this Reply
Definitely were problems, hopefully now fixed
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Pillar Of The Community
United States
628 Posts
Posted 10/30/2015   2:26 pm  Show Profile Bookmark this reply Add jim6092252 to your friends list  Get a Link to this Reply
I am still having problems with some items showing up as unavalable or removed but I found if I copy/paste the item number right in the ebay search box the auction shows up
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United States
1773 Posts
Posted 10/30/2015   9:06 pm  Show Profile Check KRelyea's eBay Listings Bookmark this reply Add KRelyea to your friends list  Get a Link to this Reply
I spent 2 hours on the phone today with ebay to no avail, now they send me the following:

Dear kenr2:

On Thursday, October 29, from 6:50 PM PT to 8:54 PM PT, one of our data centers experienced a power outage. Due to this outage, a number of ebay users experienced difficulties when trying to take advantage of certain functions available on ebay.com.

As a seller impacted by this outage, know that this situation has been resolved, and that no action is required by you. Additionally, we are working diligently to make things right, as follows: •We will automatically credit all associated fees for listings that were scheduled to end on Thursday, October 29 between 6:45 PM PT through 9:00 PM PT. These fee credits will apply to: #9702;Auction-style listings that ended within this window of time (except those that sold for a Buy It Now price).
#9702;Fixed price listings that ended within this window of time without a sale (with the exception of 30-day and Good 'Til Cancelled listings).

Credits will be applied to your account by November 5 and reflected on your next invoice. •Any transaction defects we can identify as resulting from this event will be removed and not impact your performance record, as follows: #9702;'Item Not Received' Money Back Guarantee cases that we determine are the result of this situation will be de-scored, and will not count towards your seller performance rating.
#9702;Any transaction you cancel because of this event will not impact your seller performance rating.
#9702;Top Rated Sellers: If--due to this issue--you were unable to upload tracking information to ebay within your stated handling time, your Top Rated status and Top Rated Plus discounts will be protected.

We understand the impact that situations like this can have on your business, and we sincerely apologize for this disruption.

As always, thank you for being a part of the ebay community.

Sincerely,

Steve Boehm
Senior Vice President
Global Customer Experience

I don't think this makes up for the 2 hours of bidding I missed.
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Pillar Of The Community
United States
2830 Posts
Posted 10/31/2015   01:08 am  Show Profile Bookmark this reply Add shermae to your friends list  Get a Link to this Reply
KR- great info, thank you for sharing and sorry about the bidding opportunities you missed.
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