Paypal Payment Reversal Policy

shermae, that's a good suggestion because this 'buyer' apparently waited until after I'd shipped the item to tell Paypal that it had been an unauthorised transaction. I'm not going to let this happen to me again. Today, an item sold to a buyer in China with a low feedback rating (2) and both come from the same seller. I have told the buyer I will not accept Paypal. I think the best way to protect myself is decline Paypal payments from buyers with feedback scores of under 50 or 100 (still thinking about this).

Now I see a huge problem that we did not have when ebay was in control of seller/ buyer issues.

From a pay pal notice for a common sale on ebay.

"Thanks for using PayPal. You can now send any items. To view the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in the Recent Activity list in your Account Overview."

"This item is eligible for Seller Protection."

To remain eligible, ship the item to the address confirmed below. We recommend using a shipping method you can track.

"Please note, items delivered in person or to a different address are not covered by Seller Protection."

"Learn more about Seller Protection"

"Reversals:
Please be aware that your payment can still be reversed (e.g. if it is subject to a chargeback), even after you have shipped the item to your buyer. Complying with PayPal's Seller Protection program and following the guidelines on our Security page helps to protect you from things like chargebacks."

Truly do not really understand what this statement is getting at.

"Reversals" seems to refer to cases when a buyer claims they did not authorise the transaction. This happens when people use a credit card to pay. In such cases, Paypal will refund the buyer unless the seller has a tracking number as proof of postage. They seem to be working on the ridiculous assumption that the seller illicitly made the transaction with the buyer's credit card so in such cases they penalise the seller.