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Dealer Refuses Agreed Upon Return Over Alleged Tarriff

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Pillar Of The Community
Finland
753 Posts
Posted 10/25/2017   1:35 pm  Show Profile Bookmark this reply Add scb to your friends list  Get a Link to this Reply

Quote:
Why is it the buyers problem? As a buyer, why should I care what the sellers required documentation are in their home territory?


Because it is a two-way street. Unless you've got proper documents to show, bad things (like with Douglas) can happen. On worst situation you might have a bunch of documents that have no legal status whatsoever. And it is not just about customs. Imagine a situation where your insurance claim would fail because of poor paperwork, or that the guarantee of gizmo would not apply because of insufficient paperwork, or... So basically demanding proper paperwork works for your personal protection.

-k-
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Collecting the world 1840 to date one stamp at a time.
Author & owner of Stamp Collecting Blog
Pillar Of The Community
United States
845 Posts
Posted 10/25/2017   4:21 pm  Show Profile Bookmark this reply Add HungaryForStamps to your friends list  Get a Link to this Reply

Quote:
"Because he doesn't want to pay an extra $50. Do you think maybe the documented value of $500 caused the additional fee?"

You are not making sense.

1- Extra? He could have deducted that (so far unsubstantiated alleged fee) from the refund. Did you not read the second part of my sentence that you quote: "...and deduct that from the refund?"

2- Doubtful, sans any indication to the contrary that returns are now so subjected. Did you not see my statement that it was marked as a *returned* good? Nor my question whether there has been some changed regulation anywhere that returns are subject to a tariff.

...

You are OK with a dealer being dishonest in their listings, failure to honor agreed upon returns, and creating worse problems? The seller knew beforehand that the returned package would not be tracked, and seemed only interested in having an insurance claim pay for his trickiness.

How does such ways of doing business square with any philatelic society code of ethics?


I made no ethical judgements about the seller's character and business dealings nor did I suggest anything either of you did was wrong.

I merely surmised that perhaps he refused the return because he thought he would have to pay $50 when he was maybe expecting a nominal fee or none (i.e., buyer returning item with nominal value noted). You rather rudely disabused me of that notion - you know better.

Then I asked a question because I did not completely understand what you had posted.

In my limited experience purchasing items from dealers in Europe, very few if any, declare the actual value on the customs form. Usually its something like a couple of bucks even if the item was purchase for thousands. Presumably done to avoid the taxes. But that's my limited experience.
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Edited by HungaryForStamps - 10/25/2017 4:23 pm
Valued Member
United States
112 Posts
Posted 10/25/2017   5:30 pm  Show Profile Bookmark this reply Add Douglas Andrew Willinger to your friends list  Get a Link to this Reply
You replied to a quote, of which the second half you appear to have not seen. Pay the fee, show a receipt, and deduct the amount from the refund.
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Valued Member
United States
112 Posts
Posted 10/25/2017   5:42 pm  Show Profile Bookmark this reply Add Douglas Andrew Willinger to your friends list  Get a Link to this Reply
"In my limited experience purchasing items from dealers in Europe, very few if any, declare the actual value on the customs form. Usually its something like a couple of bucks even if the item was purchase for thousands. Presumably done to avoid the taxes. But that's my limited experience."

Could not doing so lead to other problems, perhaps with insurance?

Seems to me that honesty should be the best option, with the amount irrelevant to a fee in such an instance as the item is marked as a return.

If the authorities had been honestly attempting to collect a legitimate fee, then why is their no attempt to contact the sender (me) for additional paperwork, nor any attempt to return the item to sender? Not even via a postage due arrangement? Indeed, why is there no subsequent tracking?
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