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I've been involved in the design, development, and manufacturer of a lot of technology devices. I cannot imagine trying to justify a consumer device where users had go through cleaning processes outlined in the two posts above. (Although the two posts above are completely accurate and good advice for cleaning print heads.) As VP of Engineering if I had gone to my company's sales/marketing department and told them that our new product would require these kinds of cleaning procedures and user intervention I would have been looking for a new job that afternoon.
Don
The right way for you do it is to make a pack of cleaning cartridges. 2 sets. One has dilute ammonia and the other distilled water. Then you sell those to the consumer for some high price and put some kind of guarantee on them that it will clean the printer or your money back. You charge say, $50.00 for them, to make them cheaper than a new printer, but still expensive enough to rape the consumer.
That way both sales and marketing are happy.
Most of these companies are in the ink business anyway. I had a friend who worked for HP and at the annual state of the company meeting when he was still there, ink accounted for more than half of the company's profit.
I think the reason why we're seeing these tank printers now is because people are printing way less.
I used to download PDFs and print them out to read them. Not any more. Now I just put them on my tablet.
Both my kids' schools now use Google Classroom for everything. Everything is submitted electronically. Heck even photos aren't printed any more. Now they're just shared with people on Instagram or YouTube.
Ink profits are drying up, slowly. Makes more sense now to charge more for the printers.