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The claim that it always was clear is not supported by a letter posted here.
The letter and changes to the HTS were concurrent.
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There appear to be problems with tracking mail handled by USPS.
It is abysmal. I have a lot of "lost" mail including checks and insurance documents. The tracking is hit or miss but the problem is that there is no rhyme or reason to how things travel. I recently had a tracked package that was 25 miles from me for at least a week and then ended up back with the sender. The USPS is a disaster.