essayk,
First, it is better for me to not be specific at this time. I am trying to help folks avoid taking some of these risks. Please note that I am not proactively posting new threads shouting warnings or hurling accusations. Fellow hobbyists start a new thread calling attention to a listing and it prompts me to say 'take care'.
I will say that there IS a way to see the actual names of those who are bidding, it is an exploit in
ebay's system (exploits work both ways sometimes). But if I publish it
ebay will fix the bug and that will be that. But take my word for it, shill bidding goes on all the time. Some of these seller have accounts they use specifically for this purpose of shill bidding, they sell virtually nothing on them but buy tons of cheap (i.e. <$2.00) items to get lots of positive feedback. So as a 'buy only ' account they draw no attention from
ebay on them.
But what makes this so frustrating is that
ebay either doesn't want to help with some of these sellers or simply cannot due to the way they hide and dodge. (To be truthful the feeling I get is that they don't want to spend the time/money to chase them around internationally, it is simply cheaper to just ignore it and pay out the occasional claim when a buyer gets taken.)
ebay certainly could improve their new account process. But think about it, they would be making it harder to get a new account? That would cost them money. And do any of us think for a second that
ebay is unaware that there are places all over the internet to buy and sell
ebay accounts? It takes about 30 seconds to do a Google search on this. So the question is, why does
ebay not take measures to prevent this? That would cost them money.
IMO
ebay fraud group only deals with the lowest hanging fruit. Those simply, easy and low cost cases where they can quickly shut the seller down. But note we are not talking about a seller here who might allow some mis-described material cross his desk and claim ignorance. There are people who have large amounts of time to sit and figure out ways to really exploit the
ebay system. To fix some of these exploits may take large amounts of resources and even require large changes to the way they do business. And do not discount the idea that some of the issues could even be corruption inside of
ebay itself by a few individuals**.
Before
ebay dissolved the oversight programs they had at least there was a mechanism where you felt you could get some attention put upon what appears to be horrid sellers. It could well be that they were only shutting them down only to have them pop back up under another name 2 weeks later. But at least they knew that
ebay was indeed chasing them around and they could not operate without at least looking over their shoulders. Now it feels like they can do what they do with impunity. My guess is that
ebay looked at the cost and effectiveness of doing this and said 'the heck with it' and has thrown in the towel.
I'll apologize if I am overstating these issues, if folks think that I am engaging in fear mongering, or if some think that I have some hidden agenda in the Stamp Smarter website***. I certainly do not want to alienate anyone by hijacking these threads and am certainly capable of keeping my mouth shut. My only intent is to help inform and educate.
Don
**Having spent a large part of my career in IS/IT I can tell you that it is a complete misconception to think that 'hackers' sit in their parents basement and break into remote systems. Far and away the easiest way to break into many of these system is to simply go get a job there or use another way to get physical access to the system.
***I am still giggling at the suggestion that I have spent hundreds of hours and my hard earned money (which I would far rather use to buy some more stamps!) to set up a site because I have some innate psychological need for 'empowerment'. I am getting old, I want to give something back to the hobby I love, I want the hobby I love to grow and thrive moving forward into the future.