Don,
I do agree in that there are many factors at play and that we all should strive for the best in terms of everyone enjoying and benefiting from the forum. How best to do so is not always evidently clear, but character bashing and jumping to conclusions does no one any good.
I also agree that we get both those wanting to learn and those that don't understand that we are not a free service. I also observe that there are many that don't fit into a dichotomy. The line differentiating any of them is blurred by many complicating factors.
Yes, some posters don't demonstrate a willingness to learn. At times I don't mind being a "free service" because there are many situations where it is asking too much of a poster to learn for themselves. For example an international collector that wants help with a few Washington/Franklins? I have no problem with them at all. Similarly I am not knowledgeable about perfins but do get a few from time to time. Others here on this subforum have graciously helped me in identifying them and telling me how common or not that they are. On the other end of the spectrum, dealing with posters that I don't care to respond to is subjective to if I see that they are already being helped by others, or if they are asking for too much help, or both. As always, no one has any obligation to anyone else and a simple solution exists for those who subjectively deem something not worth their time to reply to. Ignoring topics/threads/posters/replies/etc. is a good method of distancing one's self from anything that bothers them.
The issue that I most want to address is the benefit of an objective and welcoming forum atmosphere. That is never going to be easily achieved. Misunderstandings will always occur on the Internet where there is no context of body language nor knowing who one is speaking to amongst a myriad of other factors. I agree that communication is key. I truly believe that given the uncertainty of this medium that we should all err to giving the benefit of a doubt. For example, identifying Trolls can be difficult if they are subtle and savvy. They derive benefit from intentionally evoking a negative emotional response to their behavior. If everyone treats them with kindness, understanding, and objectivity then they are forced to quit and seek other avenues with a higher reward to effort ratio. Their other option is to "up" their game in hopes of provoking what they want. The higher that they have to "up" their game, the easier it is to identify them for what their true motivations are.
Quote:
...even if they are assuming that they have a rarity when they don't. I don't think most of us mind that unless they new hobbyist keeps the thread going by arguing or pushing back.
I understand how this type of person can be frustrating, but many do not even get an informative reply before the witch-hunting begins. As agreed upon, it can be very difficult to understand one's underlying motives. It isn't a stretch of the imagination that one could misperceive confusion as "pushing back". I can identify with newbies wanting to know if what they have is rare. I was myself in that position a year ago when I started collecting stamps again after a hiatus starting in my early youth. Despite the many very informative threads here that I have read, I still do not know with certainty the exact identification of many of my stamps. Many don't have my intense desire to absorb as much knowledge as possible. Even if all did I cannot fault them because despite all of the great information here, the knowledge necessary to make difficult identifications of many are still elusive to me. It took me a long time to realize that some of my stamps may forever remain inconclusively identifiable due to indeterminate attributes.
There are many great resources such as the revived 1847usa.com, but the information contained in them is often difficult for many to learn from, let alone understand fully. Much of philatelic understanding comes from extrapolating from the information provided. I don't fault someone for having difficulty identify a Washington/Franklin even after them being pointed to a resource and give a good amount of time to do their best by learning on their own.
Often times, better educational tools are needed. Some learn better from visual versus written materials. Some have very little background of the physical sciences. Some just don't have the time to devote to learning the intricacies of a particular series of issues but do derive enjoyment from collecting them. I am fully in support of creating better educational material that our forum administrator Bobby is willing to host (
https://goscf.com/t/45357 ). With great effort of searching, much information about esoteric issues is available, but has never been conglomerated.
There may be a correlation between "old school" folks and "get off my lawn" attitudes. Regardless, civility and not jumping to conclusions are what I see as simply good policies. Unless one has strong evidence to make an assertion, then they should try to avoid clouding the atmosphere. Have a feeling about a member being disruptive? Fine, question them (literally and figuratively) and gather evidence before publicly stating your grievance. Not only can our combined efforts collaborate to advance philately, we can also utilize our collective think tank to determine best how to deal with those that disparage the spirit of the forum.
In summary, I agree with you on many things. However, I want to point out that there are many intricacies at play. So many so that it will take much time to develop best methods of dealing with all of them. In the meantime I believe that we should err on the side of the benefit of the doubt. Our forum will continue to improve for the benefit of all as long as we keep civility and friendliness in mind.
Ryan