Quote:
I recently won a lot for about $10 with free shipping. Turns out that there was an issue with it. Upshot is that the seller says I have to pay return postage charges to get it back to him before he will refund. In a sense I understand this, but it just seems a no win situation for a buyer. This will cost $6-10 to mail it back.
But that is a completely different issue than what is being discussed. Standard
ebay and PayPal policy is that the buyer pays for return shipping and that the seller refunds the entire original amount paid, effectively splitting all shipping costs between buyer and seller.
There may be certain cases where either (1) the seller will cover shipping both ways, or that (2) the seller will not refund the original shipping costs, but those are both aberrations from normal policy. Your wanting the seller to pay shipping both ways, while understandable in some situations, is not mandated, and would potentially kill sales of certain types of items.
The current
ebay and PayPal equilibrium is tilted enough in buyers' favor as it is. Forcing sellers to pay shipping both ways would open the floodgates for buyer remorse abuses or effectively using purchases as approval services at sellers' expense. As it is, forced 6-month returns allow buyers to now return items purchased months ago once they find a better or cheaper example down the line.
Posted 12/28/2014 10:29 am
