I filed 2 claims through Paypal for about £300 for items not received and got my money back as I heard nothing from them period.
I think they are located in Israel and not actually in the UK.
I don't think they are operating any more but too lazy to get rid of the website.
They are also on
ebay from Israel and that account is also inactive.
There are other discussions on these boards I believe.
Suggest you file a claim for non receipt as soon as possible and get your money back.