Parcel missed being scanned onto plane at Brisbane to Netherlands.
But from my Auspost call 15 mins ago have been told that Netherlands customs has just recorded the parcel's arrival.
That is 7 days from Brisbane airport to Netherlands customs. Will have to pull a few more grey hairs from my head.
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Curious..would it not have been more secure using FED EX ?
Do not know about FED EX Rod. Extra cover is not insurance so Auspost tells everyone but it covers me for lose of the parcels value. Auspost tries everything in the book to not pay claims that extra cover is all about.
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Can you explain the "extra cover" and how the cost is fixed please?
Have already given some info about extra cover. But it is a cost per $100 of mailing items cost/value with a $5,000 limit to be covered. When you go to claim as a seller I have to provide Auspost with all business receipts and transactions concerning the parcels value or they will not proceed with the claim.
They use to have very poor tracking but now they are usually spot on. Something went a miss with this parcel. You would think a $4,000 parcel would get better attention. For the best part of $270 cost for mailing you would think you would get a better service.