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Problem Printing Steiner Pages

 
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Author Previous TopicReplies: 7 / Views: 1,055Next Topic  
Pillar Of The Community

United States
1510 Posts
Posted 02/12/2019   03:11 am  Show Profile Bookmark this topic Add Timm to your friends list Get a Link to this Message
When I print Steiner pages I get shadow lines under the letters.
ONLY on Steiner pages!

I do not get shadow lines when I print any other pages

Any help?

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United States
12330 Posts
Posted 02/12/2019   03:28 am  Show Profile Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
Hi Timm,
If it is an HP printer, you can try
Preferences > Display > Uncheck smooth images, uncheck enhance thin lines

If it is not an HP printer and you are using Adobe Acrobat Reader, you can try changing Disable Protected Mode
Edit>Preferences>Security(Enhanced)>then uncheck "Enable Protected Mode at startup"

Could use some more info too...
Is this a laser or ink jet?
Is this just Steiner PDFs or any PDF?
Have you tried a different PDF reader?
Were they printing fine previously and now do not?
If so, has anything changed since they were printing ok?
If ink jet, have you tried changing the cartridges?
If laser, have you checked the usage stats for the components (i.e drum, transfer roller, etc.)?
Don
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Pillar Of The Community
United States
8956 Posts
Posted 02/12/2019   09:34 am  Show Profile Bookmark this reply Add Petert4522 to your friends list  Get a Link to this Reply
I had the problem - turned out it was refillable cartridges. Used new ones and the trouble went away,

Peter
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Edited by Petert4522 - 02/12/2019 12:57 pm
Pillar Of The Community
United States
1510 Posts
Posted 02/12/2019   12:45 pm  Show Profile Bookmark this reply Add Timm to your friends list  Get a Link to this Reply
Could use some more info too...
HP printer
Is this a laser or ink jet? ..........ink jet
Is this just Steiner PDFs or any PDF?........... just Steiner
Have you tried a different PDF reader?........... I use Adobe
Were they printing fine previously and now do not? ..........they printing fine previously and now do not
If so, has anything changed since they were printing ok?......... Don't know, just suddenly happened
If ink jet, have you tried changing the cartridges?........... Changed both black and color, same problem
Went through cleaning cycle 3 times
Went through align cycle 10 times

Same results whether I print from disc or website.
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Edited by Timm - 02/12/2019 12:50 pm
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Posted 02/12/2019   12:51 pm  Show Profile Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
Did you try the two things above?
Don
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Pillar Of The Community
721 Posts
Posted 02/12/2019   2:36 pm  Show Profile Check wheelman's eBay Listings Bookmark this reply Add wheelman to your friends list  Get a Link to this Reply
Ditto on Peter's comment. Tried to be cheap and that's what I got.
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Pillar Of The Community
United States
1510 Posts
Posted 02/12/2019   2:42 pm  Show Profile Bookmark this reply Add Timm to your friends list  Get a Link to this Reply
If it is an HP printer, you can try
Preferences > Display > Uncheck smooth images, uncheck enhance thin lines

My old HP F4480 doesn't appear to have that capability.
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Pillar Of The Community
United States
1510 Posts
Posted 03/03/2019   9:59 pm  Show Profile Bookmark this reply Add Timm to your friends list  Get a Link to this Reply
Mystery Solved.
Both new cartridges, black and color, installed were defective and would not align.
Replaced both new cartridges with 2 more newer cartridges and now the printer work fine.

What are the odds that both cartridges in a twin pack would be defective???
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