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Seller Lists Scott, Sends Showgard

 
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Pillar Of The Community
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Posted 08/27/2019   10:28 am  Show Profile Check Stamps1962's eBay Listings Bookmark this topic Add Stamps1962 to your friends list Get a Link to this Message
Annoying issue with a high rated ebay seller listing Scott Mounts, I bought two packs.He messaged me that he no longer had any Scott but could send Showgard at the same price, if I wanted Scott he could have them for me in a week, I said fine, I want the Scott.He then mails the Showgards. I messaged him about it, explained I wasn't returning them but wanted him to know there'd been a mix up. He has never replied.

I am considering a followup to him but don't know what that'll accomplish. I could leave him a false positive on feedback or just let it go. Ideas?
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Posted 08/27/2019   11:13 am  Show Profile Bookmark this reply Add angore to your friends list  Get a Link to this Reply
He is probably does not understand or appreciate the issue to bother with it,
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Al
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Posted 08/27/2019   11:23 am  Show Profile Bookmark this reply Add bookbndrbob to your friends list  Get a Link to this Reply
I would let it go and move on.
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Posted 08/27/2019   11:43 am  Show Profile Check GeoffHa's eBay Listings Bookmark this reply Add GeoffHa to your friends list  Get a Link to this Reply
Is there actually any difference between the mounts?
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Posted 08/27/2019   12:01 pm  Show Profile Bookmark this reply Add angore to your friends list  Get a Link to this Reply
Yes, the Scott/Prinz have a darker back (more opaque) and the Scott's material is not as stiff. Scott/Prinz used to be less expensive but not tracking prices. I usually buy Scott/Prinz but have both. You can get Scott in a few more sizes.

It is personal preference or do not care.

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Al
Edited by angore - 08/27/2019 12:03 pm
Pillar Of The Community
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Posted 08/27/2019   1:11 pm  Show Profile Check GeoffHa's eBay Listings Bookmark this reply Add GeoffHa to your friends list  Get a Link to this Reply
I buy Hawid or "Hawid-style" (presumably knock-off). I couldn't actually tell the difference!
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Posted 08/27/2019   1:44 pm  Show Profile Bookmark this reply Add dudley to your friends list  Get a Link to this Reply
Move on. Do not leave any feedback. Maybe tell him politely that you will no longer be buying from him and why (if you are OK with this situation).
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Posted 08/27/2019   8:15 pm  Show Profile Bookmark this reply Add Andyrich74 to your friends list  Get a Link to this Reply
Up to you. I'm pretty particular with my mounts and would just ask for a refund and find someone else, but I'd make a good-faith effort to just return the item(s) and deal with some other seller. Save bad/negative feedback for the truly awful, unsolvable problems. But if you want a particular mount; don't settle.

I've always operated with the notion that (as a buyer) if I leave positive feedback for the 99.6% of sellers for every purchase, when I do have that 0.04% of purchases that go wrong, I have a much stronger leg to stand on asking for a refund/replacement, etc... Just my 2 cents.
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Posted 08/28/2019   09:36 am  Show Profile Bookmark this reply Add Germania to your friends list  Get a Link to this Reply
You bring up an interesting topic I was going to ask the forum about. Subway Stamp Shop (I have not checked other suppliers) sells Showgard mounts for $7.80 per pack of 22 strips, 215 mm long. They sell Scott mounts for $5.19 per pack off 22 strips, 215 mm long. Why the big price difference? (Lighthouse or Hawid mounts are even more expensive, about double the Scott price).

Looks like you received the higher priced mounts.
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Posted 08/28/2019   1:56 pm  Show Profile Bookmark this reply Add floortrader to your friends list  Get a Link to this Reply
Give the guy a break and just move on,no negative agree with Bookbnbrbob.
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Posted 08/28/2019   2:17 pm  Show Profile Bookmark this reply Add 51studebaker to your friends list  Get a Link to this Reply
If the feedback system was working correctly, this would go down with a negative or neutral feedback; affording future buyers an awareness that this transaction had an error.

But in the warped world of ebay, even a single negative or neutral feedback looms like some dark cloud. Ideally ebay would not be running the feedback system, it would be administered by an independent 3rd party who is not vested in positive feedbacks. As long as ebay is administrating the feedback system, they will continue to abuse it as a marketing tool with the primary intent of putting money in their own pockets. And as long as ebay administrates the feedback system and promotes it as something to trust (while manipulating it themselves behind the scenes, allowing people to manipulate with multiple accounts, etc. ), there will be hapless soles who put stock in it thinking it is meaningful.

But since the feedback system is nothing more than a ebay profit center contrivance, I agree with others who say do not leave a negative feedback. In fact my position is to avoid using it at all as my form personal protest. When I have a good transaction, I often send sellers a message thanking them and noting what I felt were the positive experiences. A intelligent seller who truly cares about customer cares service appreciate this kind of real feedback more than some silly 8 word tweet or star rating.
Don
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