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DHL Shipping- Corona Virus Delays?

 
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Pillar Of The Community
United States
2115 Posts
Posted 03/08/2020   11:41 am  Show Profile Check Stamps1962's eBay Listings Bookmark this topic Add Stamps1962 to your friends list Get a Link to this Message
I have a shipment of pages and binders coming from Schaubek in Germany. DHL shows they accepted it 3-2 but it has not been processed for shipment as yet. This is most unusual and I am wondering if delays are now occurring due to quarantines?

In the big picture, not a major issue; I'll get it eventually. Just wondering if anyone else is noting slow shipping from foreign vendors these days?
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Edited by Stamps1962 - 03/08/2020 11:42 am

Pillar Of The Community
Netherlands
6526 Posts
Posted 03/08/2020   1:14 pm  Show Profile Bookmark this reply Add NSK to your friends list  Get a Link to this Reply
As far as I am aware, Italy is the only country in Europe that implemented restrictions due to the Corona outbreak.
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Pillar Of The Community
United States
2115 Posts
Posted 03/08/2020   3:12 pm  Show Profile Check Stamps1962's eBay Listings Bookmark this reply Add Stamps1962 to your friends list  Get a Link to this Reply
That was my take, too. I've bought from Schaubek many times and have never seen it take this long just to initialize tracking.
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Pillar Of The Community
United Kingdom
8580 Posts
Posted 03/08/2020   7:29 pm  Show Profile Check GeoffHa's eBay Listings Bookmark this reply Add GeoffHa to your friends list  Get a Link to this Reply
There are the formal restrictions, and then there are the everyday interference with business. An employee of Company X is in contact with Mr A, who later tests positive. Company X's staff may then be asked to avoid the workplace, and/or its offices are then closed for a deep clean. Etc etc. My daughter and her colleagues were told to work from home on Friday because of a rather tenuous connection, and the offices were cleaned. The company's operating a rather odd division of working in the office/working from home. And no non-essential foreign travel. We're still in a rather chaotic, "delay" phase. None of which may apply to your order, of course!
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Pillar Of The Community
United States
2055 Posts
Posted 03/08/2020   10:33 pm  Show Profile Bookmark this reply Add TheArtfulHinger to your friends list  Get a Link to this Reply
Just an observation: Coronavirus is definitely not a good thing overall, but I think it'll actually be good for the stamp business. More people staying home = more people with time on their hands for hobbies. I don't know for sure if it's related, but I've noticed a definite uptick in my ebay sales over the last couple weeks. Again, not saying that coronavirus is good, I certainly don't want to take my chances with it and I don't wish it on anyone else, just making an observation.
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Pillar Of The Community
United States
2115 Posts
Posted 03/10/2020   10:32 pm  Show Profile Check Stamps1962's eBay Listings Bookmark this reply Add Stamps1962 to your friends list  Get a Link to this Reply
I've now sent two messages to Schaubek,so far no replies and in fact I have NEVER been able to elicit a reply from that company about any issue I have contacted them on- in five years of being a customer. I think they do not have multi-lingual staff. My shipment is still showing as their having been notified it is coming. If I do not have it by the end of March I can file a claim with Paypal for a refund.

I do suspect everything is in havoc now with international shipping.
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Pillar Of The Community
United States
2941 Posts
Posted 03/10/2020   11:14 pm  Show Profile Bookmark this reply Add PostmasterGS to your friends list  Get a Link to this Reply
I think things are a little slower at the moment. I'm tracking a shipment of books from Philabooks. It was logged as processing through the Frankfurt Airport on 20 Feb, then didn't update until it arrived in New Jersey on 9 Mar. Now granted, it was a large package, but that's still about a week slower than normal.
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Presenting the GermanStamps.net Collection - Germany, Colonies, & Occupied Territories, 1872-1945
Pillar Of The Community
United States
901 Posts
Posted 03/11/2020   12:01 am  Show Profile Bookmark this reply Add gettinold to your friends list  Get a Link to this Reply
Washington State has taken new steps to combat coronavirus spread:


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Pillar Of The Community
United States
2115 Posts
Posted 03/13/2020   2:20 pm  Show Profile Check Stamps1962's eBay Listings Bookmark this reply Add Stamps1962 to your friends list  Get a Link to this Reply
I just filed a Paypal claim for refund on my order. Hated doing it but Schaubek has not re[lied to four messages and my order still shows as not shipped. This may be past their control but their lack of response left me with little choice.
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Pillar Of The Community
United States
2115 Posts
Posted 03/16/2020   3:48 pm  Show Profile Check Stamps1962's eBay Listings Bookmark this reply Add Stamps1962 to your friends list  Get a Link to this Reply
It arrived today. DHL Tracking was not working and it appeared the parcel was still sitting there when in fact it was proceeding normally. I'd just received a message from someone at Schaubek apologizing and explaining that they have been busy addressing messages from worried customers. I am withdrawing the Paypal complaint.
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