How To Give Negative Feedback On Ebay Thats Permanent .

Was on the losing end of a Negative feedback posting that we received .

Your not going to believe it but you can give NEGATIVE feedback that the seller can't get removed .

The buyer doesn't remember buying the item ,so they can give a bad feedback . It is not anywhere in their policy to remove it . As long as no mention of SERVICE or QUALITY of the item it stays .

Crazy that a buyer can use that and you can't call ebay on it .

Welcome to the world.
Google, Facebook make billions in Australian sales but pay less than $40m in tax.

Too bizarre. There would be a record of the purchase and some rational explanation of negative rating required besides "i don't remember buying the item."

Yes Randy , to get a negative because "I don't collect stamps ,I don't remember ordering them " is not a reason to give a seller a NEGATIVE ,but it is not covered in ebay's policy for removal , is what I was told .

Isn't it the seller who pays ebay fees and not the buyer?

(Before there was ebay, there was TheBay.)

If the feedback system was legitimate, sellers would NEVER be able to get negative feedbacks removed. It is an indication that that the feedback system is corrupt that sellers can get ebay to play games by modifying feedbacks in any way.

Of course some feedbacks are unfair or wrong, this does not justify changing the data. When anyone who is not braindead sees a seller with 10,000 feedbacks without a negative feedback knows immediately that the data is being gamed. No one can have thousands of transactions without dealing with an unhappy (and unfair) customers, lost shipment, or some other issue.

I have developed and implemented seller rating and other QA systems before, allowing manipulation of the data instantly disqualifies a system as being legitimate. Just this morning I uncovered a mistake in my medical record from data collected last week but the system the dialysis center used disallows changing the data after it has been entered. So now I have incorrect medical data in my permanent record but not allowing patient data to be changed after the fact is a sign of a quality system.

Bottom line, the ebay feedback system has little value because it is obviously in ebay favor to have buyers with high confidence. For the feedback system to be legitimate, it should be controlled by an independent party with no skin in the game. As long as ebay and sellers play games by removing data, buyers should just ignore the feedback system. The feedback system is nothing more than a marketing ploy by ebay to get buyers to feel ok with buying something sight unseen half way around the globe. It is not a reliable indicator of past transaction history and as such is a waste of time and effort.
Don

In the last month I have had 2 separate Negs removed and each case it took me less than 2 minutes. In both cases it was a foreign buyer who gave me negative feedback because they had to pay VAT. Obviously this is not my fault and I think ebay should remove this feedback.

When you see someone with 10,000 positive feedback it means they haven't had a negative in the last 12 months. After 12 months the feedback automatically disappears.

Hi Ken,
'Who is at fault' does not matter when it comes to data, data is sacred and is supposed to be immune from being manipulated. Allowing data to be changed after the fact negates the entire system. And the fact that this happens behind the scenes, without any transparency at all, clearly shows that it is underhanded and wrong. Note that it is not just the 'good' sellers that ebay helps by removing negative feedbacks, they remove them for the cartel and NY stamps too.

As moderator, I have access to being able to manipulate the 'post count' in this forum. Rule state that folks have to have 50+ posts before they can buy/sell/trade or use the forum messaging system. How good are the rules if I run around behind the scenes and manipulate the post counts? No transparency, is it Don playing favorites or being vindictive? Or was it 'legitimate'? No one would know. If I did this it would invalidates the forum rules, undermine confidence in the community, and open the door for some very bad things to happen.

Or say you own a company which builds widgets. Obviously you would want to have a handle on how your company is running and the quality of the widgets you sell. So you ask for data from the manufacturing floor, answers to questions like 'how many widgets are coming off the assembly line with defects'? After gathering data for a few months you get the report, "Zero defects, 100% of the widgets worked when they came off the assembly line". But wait, it turns out that your manufacturing manager was catching the widgets that had failed before final test, fixing them on the assembly line, and never documenting the actual fallout. But as owner you are clueless to the real issues on your manufacturing floor. I have fired people for manipulating data. Many sellers also think that they should not be held accountable for a shipping problem. But this is simply wrong. Customers care that your widgets are on their dock on a certain day. They do not care that FedEx has an issue, they contracted with your company to deliver the widgets on a certain day.

The fact that the moronic ebay feedback system limits a 'tweet-like' 80 characters tells us all we need to know about the actual intent of the system. The system (and many sellers) do not care about any actual feedback that could go towards improving their products or service, they only care about the meaningless rating. Time after time I send sellers GOOD feedback in the form of a message. I invest time in telling them how well the listing described the material, how well it was packed, how quickly the order was filled and shipped. You know, real meaningful feedback that can be used in consideration of the material and service they offer.

But sadly the majority of time I get replies like 'thanks for the message but please leave me an ebay feedback'. This tells me all I need to know, the feedback system is worthless, these sellers do not care about the product and service they are providing. These sellers only care about playing the feedback game and making it falsely appear that they have 100% satisfaction. ebay has everyone brainwashed that the feedback system provides a level of confidence and all of this is contributes to the reason there is so much deception and fraud on ebay. Same for the pleadings 'please do not leave a negative feedback but instead communicate with us before leaving feedback'. It is incredibly lame to do this end run around the feedback system. To be honest, after I have invested my time in giving good feedback to a seller but am still asked to feedback' I rarely will buy from that seller again.

Lastly, how much good is a feedback system when ebay supports people having 40-50 accounts? If I do not like you, it is simple to use 8-10 accounts to buy some cheap stuff from you with the sole purpose of trashing your feedback. You and ebay have no idea who the accounts actual belong to. There are countless good sellers who have had this happen to them.
And how much good is a feedback system when there is a strong 3rd party industry of companies buying and selling existing ebay accounts with preexisting '100% ratings'? there are literally books and website which encourage convicted criminals to start their own ebay businesses by buying existing ebay accounts with 100% rating and even 'Top Rated' accounts. So there are bad sellers with 100% feedback.

The reality is that there are really good sellers with less than 100% feedback and really bad sellers with 100% feedback. I do not see how anyone could defend this kind of system. Folks would have to be blind to not see the truck-sized holes in this system and why it cannot be trusted at all.
Don

Edit: Anyone want aged ebay 'Top Rated/Power Seller 100% rating' accounts?
https://tradingonlineaccounts.com/e...ts-for-sale/

Simply search online and find dozens of companies selling ebay 100% feedback accounts. (Ditto for Amazon accounts too.)

Within the past year I left a perfectly legitimate negative feedback for a British seller who sent a hinged stamp sold as never hinged. Then, he was pithy and condescending in communications. Within 24 hours, he had the negative removed so the ebay feedback system is completely corrupt and mostly useless.

The only value is for sellers who obviously try to stick it to buyers repeatedly, or who are abusive in their responses to negative feedback.

floortrader: I know how you feel. Someone bought three of the same stamp information booklets from me. I specifically stated that they were information booklets on stamps in the description and not stamps. They then left one positive comment saying great information booklet and two comments saying false stamp advertising. I told ebay about this and they did not want to remove the negative comments. The buyer never contacted me about anything relating to the purchase at all but just left these comments.

Got one neg in my 1st 20 feedbacks and another one a couple of months ago. Both of these neg feedbacks I was able to get the buyer to reverse the neg's for me. Even with a solid reason to reverse the last neg from ebay they would not reverse it for me. Had two very long live chats about it all. But they would not move. It is very nice to get the buyer to do it for me.

But ebay has reversed about 5 or 6 other neg feedbacks for me out of a score 5344 100% feedbacks over 9 years. These ebay reverses did have solid reason for them to do it. Bad language in feedback is a instant ebay neg reverse. Or feedback that obviously is meant for another seller has been an instant ebay feedback reverse as well.

My whole argument is getting a Negative for a reason that is not covered by ebay policy . "I don't remember ordering " and "I don't collect stamps" is why the Negative was given ......Feedback should be rated on Service and Product by a buyer to a seller .

My last neg feedback was from a buyer that purchased off me and I did not want to do business with them ever again. So I added them to my blocked buyers list. They left neg feedback because I banned them from buying off me. Which was a event after the purchase process.eBay recognised this feedback had nothing to do with the purchase experience by the buyer. ebay still would not reverse the feedback.

Both live chats to ebay were over 2hrs each.