A Positive And Uplifting Ebay Seller Story

Being a frequent critic of ebay I feel that it is only fair to share the positive as well.

A year or so ago I purchased a Russian stamp for around $500 from a major seller of Russian material on ebay. It was described as MNH. Fast forward to this past month when I consign the stamp along with others to a brick-and-mortar auction house to be sold in an upcoming auction. The owner/describer finds the stamp to be expertly regummed. I contact the ebay seller and politely expressed my disappointment in what had happened. To my delight the seller offers to reach out to the auction house and ascertain what prompted them to make their determination and to take the stamp back and refund my money. Unfortunately, the stamp is already lotted along with others in a group and is in the catalog. The ebay seller informs me of this and offers to refund me half of the purchase price. Given the value of the stamp and what it should fetch in the auction the offer will make me whole.

This is not only a seller of integrity it is above and beyond some of my experiences with traditional dealers and auctioneers.

The ebay seller is Anton, and his username is agstamps and I highly recommend this person to anyone looking for honesty and integrity.

PS: I had already left positive feedback and so that had no influence on how the seller reacted.

Very unusual in today's world, glad it worked out.

The reckless dishonest traders spoil ebay for the decent honest traders. Some of the buyers are also reckless and dishonest and can cause mayhem, most buyers are decent people who like to trade fairly!

There ARE honorable sellers out there. No really. Honest! This guy clearly is trying to form a customer base. Many sellers think in the 'here and now', but the smart ones are using 'now' to create a future. Remember, in the end, the tortoise won the race.

Rog - is Anton in CA? If he is the person I am thinking of, he is young for a dealer, so he could be around for a long time.

Eye - Yes, he is in California. If I am not mistaken, he is a medical doctor.

Just tried to search for items he is selling using his username on ebay, in case he's got stuff I need and I can throw some business his way, but it came up empty. Maybe I'm doing it incorrectly. Has anyone else looked him up recently? Does he sell material other than Russia? Thanks.

Below is a link to his ebay store.

https://www.ebay.com/str/agstamp

Thanks, Roger

What a refreshing change from the usual horror stories we see here on SCF. It is always encouraging to see a seller who not only stands by the wares they sell, but goes above and beyond if there are problems. Reputation is important in this business! And, once tarnished, cannot easily be recovered.

Thanks for sharing this, Roger.

John

Let me also say thanks for sharing this.
So great to hear that this seller responded this way.

And the check arrived today. Perfect.