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Help Needed: Printing Steiner Pages

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Pillar Of The Community
United States
715 Posts
Posted 01/10/2014   10:04 am  Show Profile Bookmark this topic Add centerstage98 to your friends list Get a Link to this Message
I am not sure anyone can help here .. not sure if this is a problem with my own system or with the product.
I bought an online subscription to the Steiner Stamp Album Pages.
I downloaded a few countries, which now lie as PDFs on my desktop.

I want to print selected pages from the downloads. ... Let's say, Finland in this case.

I find the pages I want - pages 7, 8 , 9

But when I try to print, I don't seem to have that option. I pull down the arrow next to the little file at the top of the opened PDF - and there are a few options. But the "print" option is grayed out and I cannot select it.

Anyone have any ideas for me?
It's a new computer with Windows 7.
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Valued Member
United States
440 Posts
Posted 01/10/2014   12:00 pm  Show Profile Bookmark this reply Add vacuum man to your friends list  Get a Link to this Reply
Try just right clicking on the page and select print if you got that option. Then go from there.
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Pillar Of The Community
United Kingdom
1187 Posts
Posted 01/10/2014   1:02 pm  Show Profile Bookmark this reply Add Terence Collins to your friends list  Get a Link to this Reply
Do you have Photoshop, or other image management software, that you can link your printer into? You can then open the page you want in Photoshop (or whatever) and size, modify, and print from there.

Terry
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Edited by Terence Collins - 01/10/2014 1:02 pm
Valued Member
United States
240 Posts
Posted 01/10/2014   1:29 pm  Show Profile Bookmark this reply Add Gar to your friends list  Get a Link to this Reply
Check your printer is selected as default printer and that's its got the green check mark by it. Make sure the desktop icons are not shortcuts to the online pages . You should be able to download all the pages by "saving as". Hover the mouse over the icon and see if it is a HTML web page its taking you to. Which won't let you print them unless you purchase them. Gary
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Valued Member
United States
103 Posts
Posted 01/10/2014   1:38 pm  Show Profile Bookmark this reply Add locobot to your friends list  Get a Link to this Reply
centerstage98, I tried several things and could not reproduce the issue you are having. The only thing I could think of is maybe you do not have your printer drivers installed, so the print option is not available due to the software not seeing a printer. Just a guess.

FYI, I am running 7 64bit with Adobe Reader XI.

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Valued Member
United States
152 Posts
Posted 01/10/2014   1:45 pm  Show Profile Bookmark this reply Add fimpster to your friends list  Get a Link to this Reply
Personally I hate Adobe Reader. I use the free PDF X-change viewer. I have also been please with Foxit Reader, also free. In PDF X-change viewer the print dialog box is quite straight forward on letting you choose what pages to print or not. Just my 2¢
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Valued Member
Learn More...
United States
142 Posts
Posted 01/10/2014   3:31 pm  Show Profile Bookmark this reply Add rascal to your friends list  Get a Link to this Reply
I am not sure what you mean by
" I pull down the arrow next to the little file at the top of the opened PDF - and there are a few options. But the "print" option is grayed out and I cannot select it."

All I do is open the downloaded PDF file that is on my hard drive than (Windows 7) go to the top of the window and click on File than print. That opens up my Print window which shows my printer and all the various options such as printing the entire PDF file or just printing certain pages or printing in reverse order. Never had a problem.

Good luck.
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Pillar Of The Community
United States
715 Posts
Posted 01/10/2014   4:12 pm  Show Profile Bookmark this reply Add centerstage98 to your friends list  Get a Link to this Reply
Thanks for all the advice, though my problem is not solved.

I have downloaded all the pages for a few countries and they are in PDF files on my desktop and all act the same.

My printer is set up correctly and properly linked to my computer - have used it several times.

I do not have Photoshop.

rascal - the problem is, when I pull down from the FILE tab, the PRINT option is grayed-out - meaning it cannot be selected.

It is not a problem with the specific Stamp Album Pages file; I went to another PDF file on my hard drive and have the same problem. There is no working option to print it.

Perhaps someone else has an idea of what I am doing wrong.

Thanks in advance.
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Valued Member
United States
240 Posts
Posted 01/10/2014   4:55 pm  Show Profile Bookmark this reply Add Gar to your friends list  Get a Link to this Reply
Have you went to Adobe website and downloaded current Adobe Reader?
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Pillar Of The Community
United States
845 Posts
Posted 01/10/2014   6:46 pm  Show Profile Bookmark this reply Add HungaryForStamps to your friends list  Get a Link to this Reply
Open the PDF file in Acrobat Reader, right click the document and select Print. Let us know whether you encounter any problems in these steps. As suggested above, I would ensure you have the latest version of Reader installed: http://get.adobe.com/reader/

Some things to note:
- If the PDF file is password protected you might not be able to print etc.
- Also, while your printer is setup properly, you were asked whether it is set up as the default printer. Not sure why that would matter, but you never know.

See this page for trouble-shooting Acrobat printing problems:
http://helpx.adobe.com/acrobat/kb/t...t-reader.htm
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Pillar Of The Community
United States
630 Posts
Posted 01/10/2014   7:04 pm  Show Profile Bookmark this reply Add yakboomer to your friends list  Get a Link to this Reply
centerstage, what happens when you click on a page you want to print and then cntl/p ? that should bring up the print dialog page.
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Pillar Of The Community
United States
715 Posts
Posted 01/11/2014   12:24 am  Show Profile Bookmark this reply Add centerstage98 to your friends list  Get a Link to this Reply
Yak - thanks for asking .. NOTHING happens with Ctl P with the PDF open - with a Word document open, the print dialog box comes up
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Pillar Of The Community
United States
630 Posts
Posted 01/11/2014   12:35 am  Show Profile Bookmark this reply Add yakboomer to your friends list  Get a Link to this Reply
Here is an idea: when in adobe, click view, then show/hide then toolbar items, then file, and see if print is checked or not. If not, check it. Good luck!
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Pillar Of The Community
United States
715 Posts
Posted 01/11/2014   12:52 am  Show Profile Bookmark this reply Add centerstage98 to your friends list  Get a Link to this Reply
OK .. I think I got it fixed .. I re-installed Adobe reader - it appears to be working now .. not sure why it wasn't working before ... whew.
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Pillar Of The Community
United States
630 Posts
Posted 01/11/2014   12:55 am  Show Profile Bookmark this reply Add yakboomer to your friends list  Get a Link to this Reply


Whew is right!
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Edited by yakboomer - 01/11/2014 12:56 am
Pillar Of The Community
United States
715 Posts
Posted 01/11/2014   10:30 am  Show Profile Bookmark this reply Add centerstage98 to your friends list  Get a Link to this Reply
THANKS so much all . for the record, I think what happened is that when I got this new computer the comp. guys didn't download the latest version of Adobe for me ... I seem to have it now.
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