Lost Faith In Australia Post Tracking Ebay Too Many Lots Lost In Transit?

I am fed up with Australia post lately, recently they lost sevral tracked parcel to which the tracking cost over $25. The latest one was going to China and was $350 ebay lots. It said accepted at PO and no further entries for 3 weeks. Raised a case and was told they cannot locate the parcel. What good is tracking then? This is not the first instance recently. The regular airmail seems to have gone bad to,for some clearly marked airmail taking 6 to 8 weeks to Europe or America. I don't trust the staff there after today, got a package expensive ebay lots to go to Taiwan. Got the tracking done no problem. Got home two hours later and saw an email from Aust post saying package heading to Thailand! I now will be surprised if its going to get there at all to Taiwan. Can't they get it right? Why are they loosing so many shipments lately? Any other Oz ebay sellers having trouble with lost shipments by the post office?

Not lost anything in 10 years Duncan.
Caveat: I do not send a great deal overseas, mainly domestic,

Had a tracked item from North America to Perth take 70 days or so
Not a great deal of assistance when I requested advice after 40 days.
They had to wait to receive it on shore, where they add Their own tracking number.

Please keep us informed of your route of enquiry, especially if you have to claim insurance.
We rarely get this sort of information.

No matter how trying, patience is required.
Hoping your items arrrive successfully.
Good Luck.

PS: I did have 1 lot, go to Denmark (Europe) that went via Denmark (Western Australia) first. Arrived OK.

wow 70 days a record. Loss compensation for $350 only $50 back from PO. I also had one coming to me from England that went to Istanbul first clearly marked Australia. So you can be lucky sometimes to actually get your package. No probs with domestic mail as long as you use the priority label.

Just a random thought,
I purchased 3kg of used Hawid Mounts from Canada 43 days ago,
awaiting delivery, my anxiety level begins in 20 days time .

Would it matter if you tried a different post office with different personal?

43 days waiting that's far to long. Because of that $350 loss by local post here I tried a different post office today went specifically further to one post office I never been to before and they made the error Taiwan sending to Thailand. Its bad when you can't rely on the staff or a tracked service.

The original post seems to presume that a tracking service should assure reliability, but a tracking service is not a security service; it's only as good as the integrity and reliability of each person in the end to end chain. People in the chain may steal things or not scan in mail pieces, so you're just paying for bits of data about what happened in part of the chain along the way. I would reduce your expectations for what is provided by this service. In a sense, the introduction of tracking services represents a surrender by postal authorities to the reality that the volume of pieces, the diversity of destinations and different handling practices in different countries makes a truly secure closed-bag registry service economically and practically impossible in the 21st century.

I generally use tracking for Asian countries and South America. I've found its actually safer in most cases. It always seems to be an expensive stamp that goes missing like gb penny blacks. I think there are stamp collectors working in the post office they seem to know which tracked packages to target. It could be just bad luck but why is there always a penny black cover inside the ones that go missing? Who ever is doing it knows I sell stamps and maybe sees my address on the package? I just don't think so many of the same stamp go missing each time is a coincidence of bar codes falling off. I clearly have my address on the back and tick return to send if undelivered. No package ever has been returned.

Lost a expensive parcel of kiloware to the Netherlands. Had extra cover on it. The parcel left Australia but never arrived at the Netherlands by the tracking info.

After contacting auspost monthly for 6 months. They kept telling me they were waiting for Netherlands Post to respond.

On the approx 7th phone call the auspost worker told me there is no such a thing as kiloware and it is a scam. Told her it was stamps on paper and she had no idea. Then I said it is used postage stamps still on the small piece of the envelope. Still she had no idea. She replied prove to me that you sell this so called kiloware. Got her to search ebay with "kiloware 325g" and she found 3 of my listings. Then she said I know what you are talking about and informed me the case had been closed but she will reopen it because of the new info that has come to light. Got a full refund instantly.

Tracking comes free with signature on delivery and extra cover on international or domestic mail.

For me the signature on delivery is the best thing auspost has done in a long time even if ebay forced auspost to do this. The cost of $2.95 domestic and $4.99 international gives me proof of delivery and tracking at a great price.

Glad you got a full refund on that missing lot. You have to keep hassling Oz post to get anywhere when something goes wrong. Maybe next time I'll try only signature on delivery option but it can still go missing with that option. But I have the feeling my address is being targeted by thieves in the postal system. Maybe they know I send stamps? Next time I'll try fed ex. ebay sales bad enough lately without taking paypal losses as well. Not sure what is going to happen July 1st when Oz Goft forces 10% online tax on all of us.

Hi Duncan

The stamps we have on parcels in particular I believe are a huge target within the mailing system for thieves. So many parcels only have labels on and no stamps so our very nice looking mailing stamps are our biggest issue to theft.

The Netherlands example if I remember correctly had $120 of very recent stamps on it.

My daughter live and works in Chile. 5 and I repeat 5 parcel with books in them I have sent to her in Chile. Not one parcel has made it to her. Again all parcels had over $80 in mailing stamps on them.

Sadly I totally understand your situation Duncan.

Sadly I think the penny blacks inside the mailing are also a target, its always penny black GB stamps on covers going missing these are expensive.

Received my Stamp Mounts today
From Canada
Ordinary Mail $32 (Saved $31 if via Air)
54 Days transit.
Continues a near perfect record for the World's mail.

Lost 1 small cover to a Yugoslavia University.

Have one lot tracked from Sydney to Chicago just reached New York in the 9th week of transit. Some stuff taking now 6 - 8 weeks to reach. Had another $500 order to Taiwan this time sent it EMS to be safe although postage $41 I don't want to risk the standard tracked method. They still say at post office counter eta 10 days for small tracked parcels. But for the last two months they are taking 4 to 6 weeks or longer. Also noticed mail coming my way slow. A small 1897 Chinese cover I ordered now in its 6th week and not here. Normal mail from oversees taking weeks to get here. I can't be the only one experiencing this? The loss rate is high to as Rodd222 mentions he lost one there must be a record rate of lost mail lately. Post office service is crap lately. More expensive than its ever been yet they cannot get it right. Sorry rod222 you had to wait 54 days for mounts. Somethings got to be wrong somewhere in the mail system?? Also had a complaint from someone in Hong Kong he had to wait 6 weeks for my package. Not good enough for the money we pay.

Personally Duncan, I was OK with my service, possibly because I expected 60 days delivery.
I recall the first time I received in 63 days, I was sure my lots had been stolen.

My 2kg this time, came "surface mail" Canada "Petit Paquet"
Mailing label included "No Delivery Scan"

Australia Post has added an AP article sticker as it reached our shore , with the square code reader. (Once again lost recall of that type of reader code) QR Code.
It was read at my PO counter, before handing over, No Signature req.

Mind you, I appreciate my lot, was not a great deal of value, I can imagine the anxiety level rising, should it have been a $350 lot.
Good Luck.

Thanks Rod any lot over $350 I would recommend using a faster service like EMS so not to make the buyer start worrying where his stuff is.