My Experience With Ebay Seller Kilowareman Out Of The Netherlands Not Good

I was just discussing this with my brother about this too.

Just wondering, can you buy stamps that likely won't include tracking, so unscrupulous buyers can get free items by claiming "item not received" until ebay kicks you off?

Of course you (they) can. And do.

But, then - how would you (they) sleep at night, knowing that you (they) ripped off someone?

I checked, and human morality/ethics really isn't covered in the ebay help files.

John

Yeah, you could. But everything worth more than a few dollars will have tracking, so why would one bother stealing/scamming a tall pile of stamps or other goods worth almost nothing, unless that was one's hobby?

AFAIK, there's a gap in USPS/ebay tracking -- items that don't fit ebay's standard envelope (size, weight, cost, category limitations) and First Class Mail items that aren't cost effective to ship as a First Class Package. An example would be a larger US sheet of 20 32c stamps from the 1990s. As a seller, I'd have to balance cost and benefits.

I have bought from this seller numerous times and had no issues that I recall. He definitely screwed this up, but it doesn't seem like he was trying to rip you off. Stuff happens, none of us is perfectly organized. He provided a full refund immediately and copped to his mistake. I understand your disappointment and frustration for sure. I would be quite annoyed too.

That said, I would not usually leave a negative for a mistake that was quickly handled well. Sorry you had this experience but at least you lost no money.

Viewpoints of the effectiveness of ebay feedback aside, I feel that any business owner will inevitably make mistakes, since that is human nature. IMO, the feedback should be reflective on how they handle such an event.

I don't understand this at all. It's fine to ask about a seller's reputation -- which you do -- but this is more than that. You're asking collectors to side with you against the seller when we have no idea what the situation actually was. Perhaps he has temporary help and they actually did forget to send it or mislaid it? It happens. Maybe the seller himself put all nine items together to send and somehow forgot about them. Maybe they got covered up with something else and only discovered later? There are many scenarios that could happen innocently. But you seem suspicious of him for some reason. Why? He apologized, he refunded your money, and you offer no other "incriminating evidence" about the matter. To me, trying to be neutral, the problem seems to be your impatience and willingness to think negatively about other people.

And, no, of course you can't keep items sent to you that were refunded. That's theft.

This is true, but if you run through this seller's feedback, you'll find that similar situations crop up fairly regularly (how's your German?).

Given his total number of feedbacks (both positive, negative, and neutral) I tend to doubt this is just some 'little old guy operation' and probably not a business that could be run by just one human being. I think that they're volume is heavy enough that mistakes happen in their scurry to get orders out.

Clearly they dropped the ball on this one, but that said, they made good on their mistake. Your leaving nine neutral or a negative feedbacks will really solve little other than to asway any feelings of anger (or whatever) you may have. Given the sales volume, I doubt you'll have much effect there, and ebay won't care since they're making money off of him (or even, her).

Let it go. Sh*t happens but big picture, this hobby is supposed to be enjoyable so I would advise getting back on that track again.

In my opinion 10% of life is 'stuff happens', the other 90% of life is how we deal with it.

I think it is important to document the mis-step, even if the seller made it right after the fact. It is a sign of a good seller that they made it right, but documenting the mis-step allows any trends to be noticeable. And as docgfd notes, there does appear to be a trend for this kind of mis-step. The seller should seek to resolve any trending mis-steps and future buyers should be well informed.
Don

Drew has said it best I think. I'll add that for anyone doing his volume ie 30-50 sales per day over the last year and a half is going to have negs from folks who didn't take into account the world wide pandemic affecting delivery and blamed the seller.

He is selling squiet a few dubious stamps...For instance 2 1fr Vermillon French stamps which are not indicated as forgeies..starting at 0.99USD

DrewM

You can have your comments, but please do not assume I will not pay for anything that does arrive. I am not a thief.

I have been on ebay since 1999 as both a seller and buyer and am buying less and less due to sellers like this. He never mailed it as he states and I do not buy his lame excuse as well as the comment that he just mailed it after almost 5 weeks.

The message I am trying to get across is that a seller that has as high a feedback as he has should not be so careless or intentionally not caring about buyers or not send whichever you choose to believe and more and more sellers are taking the attitude who cares.

I appreciate Don's statement as that is how I feel still.

dutchman - thank you for your input. I do think it is important that when people have issues with sellers, that they try to honestly tell their story here. It will allow those that read these forums to decide for themselves whether or not to buy from a certain seller. The 'honestly' part of this allows those with different levels of comfort when buying on ebay to gauge whether the incident rises to their level of discomfort to NOT buy. We all know that ebay feedback is 'iffy' at best, so stories from those amongst this small group can help.