Mystic Has A Cheap Hingeless Album Now

Hi Stamps 1962,

If Mystic said the pages were 70lb or heavyweight paper and then sent you 30lb stock this is really sharp practice. So is the catalogue 'shell trick' they work on phone orders. This will only stop if enough people complain. 30lb paper is NOT heavyweight stock. It is barely good enough for writing notes or letters on and is not durable enough for a stamp album. I would send the pages back and ask for either the 70lb heavyweight stock pages they say they should be, or a full refund including postage out to you and back to them. I was tempted to order their volume 1 album featured in their ad as having heavyweight paper, but I have read enough about this outfit on here to steer well clear of them.

Terry

I sent them an email but perhaps may phone tomorrow and ask about this. Mystic in the past has done other 'sharp' things to me, if I didn't like the album I wouldn't bother with them. I bought volume one of the hingeless album and the pages arrived wrinkled and wavy. Sent the pages back and they sent another just the same. I think they pull all kinds of little tricks- I don't think it is company policy, I think they have a lot of staff there that unload bad product on their customers or maybe in my case, wrong product.

Hi Stamps1962,

Good first move to phone them. Make it clear you are unhappy with the very poor quality of their pages and what you expect from them. Stand firm. Mention your previous unsatisfactory experiences with them. The light stock sounds just like the Davo album leaves. All the Davo albums I saw at Stanley Gibbons in London had this thin paper, visibly rippled from the mounts stuck to the pages. I didn't buy a Davo album either. I would expect better quality for the price Davo and SG charge for them. Same goes for Mystic.

Terry

Well Stamps1962 and Terry Don't misunderstand me. I didn't mean to Bad Mouth Mystic Stamp Co. They have been my supplier for the past 3 or 4 years. Ever since I resumed collecting and they probably will remain my supplier. They have always played fair with me. Even when I've made a mistake they have bent over backwards to make sure I remained a happy customer. I was just shedding light about some of the experiences I've had with Mystic without going into a lot of details. If indeed Mystic is running two ads. One with the heavier paper and one with the same paper as the American Heirloom paper. It could depend on which ad you ordered your Premium Album from. I think you should call Mystic and express your dissatisfaction about weight of the pages. And again Use the school Glue Sticks. I tried the glue sticks when I first started using the Mystic Mounts and had the mounts fall off the page with stamps in it. So it was by accident really. It's just as they fell off. By the second or third stamp falling off the page. I thought well something has to work better than by licking them. Now only because of having to move a few stamps into the New year supplement pages. I found it will tear the album page under the stamp. (Make it thin). The actual likelihood of you ever wanting to move or removing mounts is very slim, except for moving to a new supplement, so that really doesn't matter. In fact I ran a post looking for new or used Mounts. Now I glue all my mounts in my albums. I also have expanded my Three volume Mystic Heirloom collection to five albums and probably will have to go to six not too much further down the road. I don't like to crowd the Albums. I only put my Mint stamps into the mounts. I use Hinges for used stamps since used stamps have no or very little value unless they are pre 1930.

Good morning - My name is Jessica and I work for Mystic Stamp. It appears there is some uncertainty regarding the paper weight used for our Hingeless Heirloom album. I thought I'd let you know the paper we use for that album is a 65# paper. We tested many different weights and paper styles before producing the album and found this one to be the best for use over a long period of time.

Mystic strives to bring the best service and products to our customers. Your feedback on the Hingeless album will help us make better albums and pages in the future. Thank you.

Happy Collecting!
Jessica

Jessica welcome to Stamp Bears. Hope you enjoy our little Den of Bears as much as we do. Where are you from? Glad to have you join in with us. Now a question for you, Since you chimed in on this post. What weight of paper does Mystic use for the standard American Heirloom Albums? It surely isn't 65Lb paper. It's not much heavier than standard 20Lb printer paper. Maybe 32 Lb at most. Why does Mystic run two different Ads for the Premier Albums. One ad says uses the same paper as the American Heirloom Album amd another add says Heavy Duty paper or something to that effect. If you read this entire post concerning this subject. I realize you are just an employee and also you cannot say anything to discredit Mystic Stamp Company. It seems like Mystic is running misleading or at best confusing advertising concerning the premier Albums. Again welcome to Stamp Bears. I hope you will remain a Bear and teach us from your wisdom about Stamp Collecting.




Chuck

That's surprising to hear about Davo pages. I just purchased a couple volumes and the pages are very thick, clearly cover stock, way thicker than my 100 lb text.

Thanks for the welcome, TinMan. I'm located right at Mystic in Camden, NY.

Regarding your question on paper weight for the standard American Heirloom Album - that's a 70# paper.

I'm not aware of us running two different ads as you mention. But I will look into that issue. If you have copies of those ads, send them along to me. Don't be surprised if there's a bit of a delay in my response here - it's because I'm looking into the ad issue.

I'm proud of Mystic and what we do to make collecting fun and easy. Thanks again for your feedback.

Jessica like I said before above. I have been a happy Mystic customer for the past 3 or 4 years. They have always treated me fairly.

My new Davo album has very thick paper. .008" I think that is at least 100 lb. A well built album, if you like the two post screw in type binder. I don't.

As a comparison my H.E. Harris Liberty album has .004" thick pages.

Just found some very old Mystic Heirloom album pages. .005" thick

Jessica I was about to phone so maybe you can save me some time here by just resolving for me- does Mystic currently offer any leaves for your albums that match those used in your new hingeless pages but without mounts? When I ordered the premium album I assumed I'd be getting pages on card stock but these are just the standard page thickness. This is not going to be an issue I will return them over, I just want to know so I can decide which way to proceed here.

I've done a bit of desktop publishing myself and to my perception your standard pages are not #70. The are thinner, almost the thickness of standard printing paper. It causes no issues for me, on pages with mounts I just use a protector.

I think there is just a communication problem here that can be easily resolved- just reply here and we can all learn from it, many thanks for jumping in!

Stamps1962 Your the one that started this thread. You were the one that was/is unhappy. What made you suddenly change your tune in the post immediately above? In your last post. You said in your last post {quote}this was not going to be an issue? {unquote} It Was an issue? And what do mean you will just turn them over? Your leaving me and anyone else that reads this entire post very confused.

I said it was not an issue I am going to RETURN them over; meaning if this paper stock is the best I can get without buying the hingeless version I will try to live with it. People can change their minds as facts unravel- I just cannot believe that the standard pages are 70# weight. I have 65# card stock I use for some of my pages and those are clearly heavier than these. I guess I am just trying to adjust my mind to the situation as I learn more.

with whatever decision you make about the album go to the dollar store and in the school supply section. Buy a package of glue sticks. They look like chap sticks. Start using that to glue your mounts in the new album and you won't have a problem. A little dab will do you. It doesn't take much glue. I have some card stock I bought to make business cards from and it's 65 LB and it's a whole lot heavier than the Mystic pages.

If Mystic is publishing 70# pages then that would probably Text/Book weight pages. Card/cover stock at 65# is equivalent to 120# text. I seriously doubt Mystic is providing card/cover stock. 70# text is nothing like card stock.