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Ebay Seller Scam Or What..?

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Rest in Peace
7742 Posts
Posted 07/26/2014   9:43 pm  Show Profile Bookmark this reply Add wert to your friends list  Get a Link to this Reply
Paid...???
They took my money out...!
I got records and records and records of everything
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Edited by wert - 07/26/2014 9:44 pm
Valued Member
United States
101 Posts
Posted 07/26/2014   9:52 pm  Show Profile Bookmark this reply Add DuncanDoenitz to your friends list  Get a Link to this Reply
It looks like the seller's auction was set to run until eventually there would be a total multiple of 29 successful sales - and apparently each of those sales would have the same auction number, at least until the auction closed.

But I see your initial screen shot also includes a unique "transaction number" in addition to the auction number. That would show where your money was accepted, so try giving them that number. I think in their email system you can now include images, so you should also be able to show them the screen capture too.

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Pillar Of The Community
United States
2779 Posts
Posted 07/26/2014   10:09 pm  Show Profile Bookmark this reply Add Battlestamps to your friends list  Get a Link to this Reply
Wert: Here's other options. Go to "My ebay". Then in on the left side select "Purchase History". Find the item you are having problems with in the list of items you've recently purchased. Then at far right select "More Actions". It will bring down another tab "Resolve a problem". Follow all the directions through that for an item not received.

Second option: You can also open up a claim through PayPal. Find the transaction in your user history - search by date or use advanced search and there's numerous options to use to find a transaction. Once you find it, there should be links on it to report a problem.
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United States
101 Posts
Posted 07/26/2014   11:28 pm  Show Profile Bookmark this reply Add DuncanDoenitz to your friends list  Get a Link to this Reply
You can also go to the auction, which is still running with one last offering unsold - once there, you can click on where it says "29 sold" and it will give you a page showing the 29 completed auctions, with the bidders' names in ebay code.

But if you are signed in to ebay, your individual purchase, the only one on the 24th of June, will show YOUR ebay ID (to the rest of us, it will be in code like the others).

And that shows me and the rest of us that you did complete the transaction, because the buyer on June 24th has an ebay feedback of just one, and you did say you were new to ebay.

I once had a seller who insisted that I had not paid him, and for some bizarre reason ebay couldn't convince the seller that I paid (or didn't care), but luckily I had a fifteen year spotless record and scans from the transaction so eventually it got sorted out, but for a long time the seller insisted that I was trying to scam him.

Your case seems like a no-brainer, but the eBay/PayPal system works in mysterious ways sometimes. Don't give up.

One last thing to check though - did you pay with PayPal and use the same ID that shows as the buyer, no second account?

PS: One more possibility - check your ebay purchase history as Battlestamps has suggested, and look carefully to see if it shows that the purchase is marked "Paid" and not "Pending". There could be something incomplete in your PayPal registration, if you are using PayPal.
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Edited by DuncanDoenitz - 07/26/2014 11:35 pm
Rest in Peace
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Posted 07/26/2014   11:34 pm  Show Profile Bookmark this reply Add wert to your friends list  Get a Link to this Reply
Well...Just got off the phone with PAYPAL and they sent an email for a 10 day rectification of the sale or they will debit their account on Aug. 5th and put the money back into my account Aug. 6th...Then spent a total of 2 hours on the phone with ebay and they said my 2 accounts interfere with each other..They will rectify it within 2 to 3 days..Then I can go in and place a negative report and a resolution report.

BUT, I WANTED THE PRODUCT I PURCHASED, NOT THE MONEY BACK..OH WELL, I HAVE LEARNED REAL QUICK THAT ebay'S PROCESS PROTECTS THE SELLER, NOT THE BUYER...!
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Edited by wert - 07/26/2014 11:35 pm
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United States
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Posted 07/26/2014   11:40 pm  Show Profile Bookmark this reply Add DuncanDoenitz to your friends list  Get a Link to this Reply
Well!

Our posts crossed. Don't be too rough on the seller, PayPal probably took your money but didn't pay him. And they might still get it right.
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Pillar Of The Community
Canada
644 Posts
Posted 07/27/2014   2:12 pm  Show Profile Bookmark this reply Add 3Dadeo to your friends list  Get a Link to this Reply
I agree, this looks like it was more of an eBay/Paypal issue. Wait and see if you get your money back. Also, see what happens with your two ebay IDs.

I have never heard of two IDs interfering, but that would explain the problem that the seller couldn't reconcile your ID to a transaction.

Does each of your IDs have a different e-mail address for ebay? You can use the same e-mail to log into Paypal for both ebay accounts, but I believe each account on ebay needs a different e-mail address.
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Rest in Peace
7742 Posts
Posted 07/27/2014   2:55 pm  Show Profile Bookmark this reply Add wert to your friends list  Get a Link to this Reply
That's the trouble they said I cant have 2 email addresses the same...I changed one to a make believe one and it still didn't work..Don't think ebay knows what they are doing..

Case closed...paypal refunded the money and the seller is off the hook...they didnt get their hands slapped..Guess ebay main concern is the seller and not the buyer...ebay makes money off sellers and would NEVER do anything to hurt them..wow..what a awful process ebay has...
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Edited by wert - 07/28/2014 09:31 am
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Posted 07/28/2014   09:48 am  Show Profile Bookmark this reply Add Battlestamps to your friends list  Get a Link to this Reply
wert: Glad to see you got your refund. Your situation was more complicated than most since you had the email issue. For others it's much more simple and a stream-line process.

Actually, the seller did get their hands slapped - you just didn't see it. Their defect rate went up and if it goes to high they can lose top rated seller status (if that's an option in Canada) and their items won't make the search results as well as others. Defect rate goes too high then they get booted.

ebay does protect both buyers and sellers to varying degrees. ebay won't hesitate to ban or probate a seller if they mess up on purpose or accident a certain amount of times. ebay does keep track of every infraction a seller makes.
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Posted 07/28/2014   10:55 am  Show Profile Bookmark this reply Add sak to your friends list  Get a Link to this Reply

Quote:
I HAVE LEARNED REAL QUICK THAT ebay'S PROCESS PROTECTS THE SELLER, NOT THE BUYER...!

Wert, Wert, Wert. You got your money back!
You slipped ebay a fake email address!
You're lucky to be alive!
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Pillar Of The Community
United States
725 Posts
Posted 07/28/2014   11:03 am  Show Profile Bookmark this reply Add watermark to your friends list  Get a Link to this Reply
Now wait until he has other problems because he has a fake account...More to come?????

Glad you got your money back. Just hope you don't have anymore problems...
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Rest in Peace
7742 Posts
Posted 07/28/2014   12:01 pm  Show Profile Bookmark this reply Add wert to your friends list  Get a Link to this Reply

Quote:
Now wait until he has other problems because he has a fake account...More to come?????


Watermark...Ebay told me that my email change did not take place because I could not certify/activate the new email cause the links they sent me 3 times did not work..Yes got the money back...Yes I wanted that product..Yes I will try again (WITH ANOTHER SELLER)...
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Pillar Of The Community
Canada
644 Posts
Posted 07/28/2014   1:08 pm  Show Profile Bookmark this reply Add 3Dadeo to your friends list  Get a Link to this Reply
If you are going to keep both accounts, both need a valid e-mail address. Obviously you can't verify/activate a fake e-mail address. The link is in the e-mail sent to that address (which of course won't go anywhere if the e-mail is bogus.

Most of the problem here is that you did not set up your second account properly in the first place. ebay isn't perfect, but even they can't for-see every situation caused by users.
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Rest in Peace
7742 Posts
Posted 07/29/2014   11:05 pm  Show Profile Bookmark this reply Add wert to your friends list  Get a Link to this Reply
FINAL OUTCOME...I am now registered...and the seller got away with it..oh well..
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Pillar Of The Community
United Kingdom
1187 Posts
Posted 07/30/2014   12:04 am  Show Profile Bookmark this reply Add Terence Collins to your friends list  Get a Link to this Reply
H I Wert,

I am puzzleed that you have a second ebay account with a dummy email address. How did that go through as you would not be contactable on it. And what about transactions, sales receipts. paypal payment confirmations. Or was it just a one time try to see if you could get some response on that account?

Terry
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Edited by Terence Collins - 07/30/2014 12:05 am
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