Some Issues that come to mind:
1. As a buyer or seller I would not want credit card or other personally identifiable information stored off shore. Servers should be located in the United States and not be accessible to software development teams or support persons located outside the United States. Specifically, no PII should be located in or accessible in China. Obviously, this means that
ebay would have to partition their data by country and store and protect it appropriately. One reason that
ebay may be using a third party is that they do not have the ability to maintain secure financial data. As evidenced from reports in ecommercebytes.com
2. Currently it is necessary to use a third-party desktop database application to track
ebay sales and keep track of client and sales data. In the past,
ebay has rolled off (deleted) data more than a few months old. On the other hand, it is possible to retrieve PayPal financial data from the date the account was opened. While their reporting leaves something to be desired, it is possible, with some effort, to extract a clean list of transactions that balance, assuring that PayPal is not losing transactions or skimming funds from accounts. Has anyone carefully checked their
ebay account lately?
3.
ebay has repeatedly shown that they don't trust sellers. Sometimes even small or obscure transgressions will cause
ebay to arbitrarily suspend or shut down small seller accounts. Large sellers usually have account reps who can make almost any problem go away even if complaints are justified. Several high-volume stamp sellers on
ebay seem to make most of their profit from selling frequently faked stamps without certificates. Why should I trust
ebay?
4. While it may be more convenient in the long run to have
ebay handle payments, getting there is likely to have major glitches and create unforeseen problems and perhaps even opportunities for circumventing the system. Why would this rollout be different from any past
ebay rollouts?
5.
ebay set a bad precedent, corrected only this week, by requiring use of
ebay labels to opt into the Guaranteed Delivery Program. When
ebay fully deploys the payment system, will sellers still be able to use postage stamps or send items to foreign countries without having to use the expensive Global Shipping Program?